Looking back on 2020 and forward to 2021
A Christmas season message from our CEO, Julian Fenwick: what to look forward to in 2021
Free Webinar – Nature positive: How to address the risk of biodiversity loss in your operations and your value chain
The challenge of measuring the impact of your company value chain or portfolio upon biodiversity
Privacy Training for Financial Services – Australia
Course Description
This training is targeted to the various relevant areas of your organisation
Failure to properly collect, handle and protect people’s personal information can put businesses at considerable financial and reputational risk. The Australian Privacy Principles impose strict requirements on businesses, and all staff need to be adequately trained to meet these requirements.
This suite of seven courses covers all the areas of Australian privacy law that are likely to be encountered in a financial services business. Staff in different areas will focus on different aspects of privacy and this training is designed to allow L&D teams to target learning to the appropriate staff teams. The lessons provide scenarios on each topic. These practical examples illustrate the sorts of customer interaction that staff can expect on a daily basis.
Data breaches involving personal information may be prevented through effective training and enhanced systems, analysis of the first 12 months of mandatory notifications reveals.
Our report shows a clear trend towards the human factor in data breaches — so training and supporting your people and improving processes and technology are critical to keeping customers’ personal information safe.
– Office of the Australian Information Commissioner Report 13 May 2019
Who should do this training?
The course is suitable for all staff who handle personal information. Moreover, all staff, including directors and senior managers, should
be familiar with the introductory material in course one: Overview of Privacy Regulation.
Credit Reporting
GRC Solutions also offers online compliance training in Credit Reporting – see below.
For more information on other GRC Solutions’ privacy training resources …
Australia
Privacy – Covering the Privacy Act and the Australian Privacy Principles
Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools
Health Privacy – Health businesses collect and maintain sensitive personal information
Australia – Financial Services
Credit Reporting – covering the Credit Reporting Act
New Zealand
Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law
Europe
General Data Protection Regulation – covering the GDPR – which has global implications
Singapore
Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR
Malaysia
Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR
California
California Consumer Privacy Act
Course Outline
Module one: Overview of Privacy Regulation
Module two: Collecting Personal Information
Module three: Dealing with Personal Information (Use andDisclosure)
Module four: Access and Correction
Module five: Mandatory Breach Reporting
Module six: Handling Privacy Complaints
Module seven: Overview of the Australian Privacy Principles (for Supervisors)
LearnXLive! 2021 Best Compliance Team
We won this award for our great team of compliance experts, legal specialists, and highly qualified eLearning designers
Privacy – New Zealand
Course Description
This course provides training on dealing with personal information under the latest New Zealand Privacy law
Privacy is one of the biggest issues a business faces; it affects them when dealing with customers, suppliers and staff. Businesses need to ensure their staff understand what is required of them when dealing with individuals’ personal information. To ensure there are no flaws in your system, it is imperative that each and every employee understands what they can and cannot do with personal information.
In this course you and your Staff will learn all about the Information Privacy Principles. Learn what personal information is and how and when to handle, collect, retain and disclose it. Find out how to prevent a privacy or data breach from occurring and how to manage the incident if an event occurs.
Even if your business has no physical presence in New Zealand, the local privacy laws may still apply. Find out the process and regulations for managing crossborder data flows.
Scenario: Meredith is a sales representative at BargaiNZ, a national department store chain.
A customer, Roberta, has bought a stereo. Meredith offers to register Roberta’s details for the stereo warranty with the store, in case Roberta loses her receipt. Roberta seems reluctant.
Roberta: “I just think the fewer people who have my information, the better. If I give my details to an entity and they misuse it, or it gets stolen, there’s nothing I can do about it personally. Then my info is just out there and there’s nothing I can do.”
If Roberta did give BargaiNZ her details and BargaiNZ breached privacy law with them, what could Roberta do?
Who should do this training?
The training is suitable for staff at any level of an organisation that collects, holds or uses personal information and does business in New Zealand.
It is designed to cater for a diverse audience and all levels of staff, addressing the legal content in plain language.
For more information on other GRC Solutions’ privacy training resources:
Australia
Privacy – Covering the Privacy Act and the Australian Privacy Principles
Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools
Health Privacy – Health businesses collect and maintain sensitive personal information
Australia – Financial Services
Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles
Credit Reporting – covering the Credit Reporting Act
Health Privacy
Europe
General Data Protection Regulation – covering the GDPR – which has global implications
Singapore
Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR
Malaysia
Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR
California
California Consumer Privacy Act
Course Outline
Module 1: Introducing privacy
· What is personal information?
· Describe the scope of privacy law in relation to New Zealand
· Collection, storage access and correction of personal information
· Obligations in relation to the use and disclosure of personal information
· What to do when a data breach occurs and what penalties can be imposed for breaches of privacy law
Module 2: Collection
· Identify when you can collect personal information
· What sources you can use for personal information
· Requirements for notifying individuals of collection
· Exceptions to notification of collection
· Describe the manner in which you can collect personal information
Module 3: Storage, access and correction
· Explain the importance of keeping personal information secure in your role
· Identify ways to protect and control access to personal information
· How to handle requests for access to personal information
· When you can refuse to grant individuals access to their personal information
· Why and when agencies should correct personal information they hold
Module 4: Use and disclosure
· Describe how to ensure personal information is accurate
· Determine whether you should retain or dispose of personal information
· Identify the limits on use and disclosure of personal information
· In what situations you can use or disclose personal information for direct marketing
· The prohibition on the assignment or use of unique identifiers
Module 5: Credit reporting
· Identify the entities involved in credit reporting
· The principles governing the management and collection of credit information
· Circumstances in which credit reporters are permitted to use or disclose credit information
· Your obligations relating to storing credit information, giving individuals access to personal information and making corrections
· Outline the procedure for dealing with complaints
Language and Culture Solutions for the Workplace
Your employees are a diverse group, both linguistically and culturally.
Privacy Compliance Training Course
Course Description
Training on privacy and recognising and dealing with information security risks and threats and the importance of a privacy policy
Product Description
Privacy breaches make headlines all the time. But while everyone thinks they know what privacy is, understanding the importance of a privacy policy and how the laws apply to our work, clients and customers is another matter
Who is this training for?
This training is designed for staff at any level within an organisation that comes in contact with private information or could be at risk of breaching privacy laws, or who need to understand the importance of a privacy policy.
Course Outline
Module 1 : Introducing privacy
•What is personal information?
•Types of information collected
•How to manage personal information
•Information use and information disclosure
•How to store, access and correct information
Module 2 : Management and collection
•The importance of a privacy policy
•Assessing individuals’ right to deal with entities anonymously or pseudonymously
•Collecting solicited personal and sensitive information
•Dealing with unsolicited personal information
•Notifying individuals
Module 3 : Use and disclosure
•Primary and secondary purposes of data collection
•When you cannot perform direct marketing
•Requirements under other laws, codes or practice and standards
•Ensuring compliance with privacy law by overseas recipients
•Adopting, using or disclosing government-related identifiers
Module 4 : Storage,access and correction
•Quality of personal information requirements
•Data breaches
•De-identifying or destroying personal data
•Dealing with requests for access to personal information
•Correcting personal information
Privacy
Course Description
This course trains staff on businesses’ obligations under the Australian Privacy Act and the Australian Privacy Principles (APPs)
Product Description
Dealing with personal information
Privacy breaches make headlines all the time. But while everyone thinks they know what privacy is, understanding how the laws apply to our work, clients and customers is another matter.
Salt Compliance Privacy training breaks down the privacy requirements into language that learners can understand, supported by a rich visual design.
The introductory module summarises the key concepts surrounding how we handle personal information at work. Subsequent modules explore the Australian Privacy Principles (APPs) in more detail. The final module focuses on
credit reporting obligations.
Scenarios and case studies appear throughout the modules, helping to place the training into vivid practical context.
The course contains a fresh look and feel that is intended to attract learners’ active engagement throughout the training, without overwhelming or distracting them from the concepts.
Who should do this training?
This training is designed for staff at any level within an organisation that comes in contact with private information or could be at risk of breaching Australian privacy laws.
It is designed to cater for a diverse audience and all levels of staff, and addresses all 13 Principles in plain language.
If your organisation has any specific privacy requirements, the Salt Privacy standard format can be customised to your individual needs. If you are in the health sector, please enquire about our Health Privacy course.
Custom courses
If your organisation has any specific privacy requirements, the Salt Privacy standard format can be customised to your individual needs. If you are in the health sector, read about Salt Health Privacy.
- Generic course
- Health Privacy
For more information on other GRC Solutions’ privacy training resources:
Australia
Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools
Health Privacy – Health businesses collect and maintain sensitive personal information
Australia – Financial Services
Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles
Credit Reporting – covering the Credit Reporting Act
Health Privacy
New Zealand
Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law
Europe
General Data Protection Regulation – covering the GDPR – which has global implications
Singapore
Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR
Malaysia
Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR
California
California Consumer Privacy Act
Course Outline
- Module 1: Introducing privacy
- Module 2: Management and collection
- Module 3: Use or disclosure
- Module 4: Storage, access and correction
- Module 5: Credit reporting obligations
Does your compliance training work? Lessons from the Department of Justice
With every big news story of scandal, fraud, bribery, money laundering in global or American companies, comes a big question. How does it happen?
Personal Data Protection compliance training course- Singapore
An IBF Accredited Course
Handling personal data and personal data protection in Singapore or of people in Singapore and the importance of a privacy policy
Dealing with personal information
Privacy relates to any personal data – whether true or not − that can identify us. We share personal data every day: in emails, text messages, photos, videos, credit cards and online banking. Modern technology has made it easy to send and store personal data. Businesses need to ensure their staff understand what is required of them when dealing with individuals’ personal information.
What is protection of Personal Data?
Privacy laws aim to protect our personal data. They are intended to ensure that organisations comply with set rules for handling this data. Any personal data that is accessed, kept or used by organisations must comply with these rules (unless an exemption applies).
What is the role of PDPA?
The Personal Data Protection Act, Singapore(PDPA) is a law that sets out the rules for handling personal data. It establishes open and fair processes for how organisations collect, use and disclose personal data, including data about their customers. Under the PDPA, any personal data stored by an organisation must be kept accurate, up-to-date and secure. The PDPA also gives individuals the right to access any personal data held about them and to ask for it to be corrected if it is wrong.
The PDPA applies to all individuals, companies, associations or bodies of persons, incorporated or unincorporated whether located in or outside Singapore.
Who is this training for?
This course is designed to cater for a diverse audience and different levels of staff in plain English. If your organisation has any specific data privacy requirements, this course can be customised to your individual needs.
For more information on other GRC Solutions’ privacy training resources:
Australia
Privacy – Covering the Privacy Act and the Australian Privacy Principles
Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools
Health Privacy – Health businesses collect and maintain sensitive personal information
Australia – Financial Services
Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles
Credit Reporting – covering the Credit Reporting Act
New Zealand
Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law
Europe
General Data Protection Regulation – covering the GDPR – which has global implications
Malaysia
Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR
California
California Consumer Privacy Act
Course Outline
- Module 1: Personal data protection
- Module 2: Personal data protection (advanced)
- Module 3: Do Not Call – your rights and responsibilities (for sales and marketing staff)
- Module 4: Preventing and responding to data breaches
- Module 5: GDPR
Foundation Member
Established in 2016, the RegTech Association is a collaboration of members, focused on developing best practice for the compliance sector.
