Code of Conduct for Singapore Financial Services

/in , , , , , , , , , , , , , /by

Course Description

IBF Accredited – Schemes: FTS; Core SFA/FAA CPD for Asset Management, Capital Markets, Compliance, Corporate Banking, Financial Markets, Financial Planning, General Insurance, Life Insurance, Private Banking and Wealth Management, Retail Banking, Risk Management

Course description

What are the values and standards that financial services employees should comply with in the course of their work?

This online training course covers the basic principles that commonly apply to codes of conduct, with a special focus on the financial services industry in Singapore. The training includes real-life scenarios and engaging graphics to bring the topic to life.

This course introduces the concept of a code of conduct and discusses topics that commonly appear in codes of conduct, including: making ethical decisions at work based on respect, integrity and professionalism; work health and safety standards; protection of company property and personal information; and the rules relating to gifts and conflicts of interest. It also covers the ethics that apply when providing financial advice; the key regulators of the financial services industry; licensing requirements; industry bodies; and AML/CTF requirements.

The course also introduces the way specific codes apply to specific industry sectors in Singapore. It highlights requirements that these codes have in common, and discusses four representative examples of these codes.

The course is fully customisable to allow you to align the training with your specific policies, modes of operation, and regulatory environment. It is suitable to be used as microlearning.

Who should do this training? Target audience / job roles

This training is suitable for all employees and job levels including Sales, Operations, Relationship Management, Customer Services, Legal, Risk, Compliance, and other relevant functions in Financial Services.

Duration

The course should take learners around 20minutes to complete. It is also suitable to roll out as microlearning.

Course outline – Code of Conduct

  • What a financial services industry code of conduct is
  • How a Code of Conduct helps maintain a safe and respectful workplace
  • Codes of conduct and the use of company property
  • How a code can apply to financial crimes and misconduct
  • Specific code of conduct considerations applying to financial services businesses
  • Some representative Singapore Financial Services Industry Codes of Conduct

About the Financial Training Scheme (FTS)

This course is recognised under the Financial Training Scheme (FTS) and is eligible for FTS claims subject to all eligibility criteria being met. Please note that in no way does this represent an endorsement of the quality of the training provider and course. Participants are advised to assess the suitability of the course and its relevance to his/her business activities or job roles.

The FTS is available to eligible entities based on the prevalent funding eligibility, quantum and caps. FTS provides up to 70% course fee subsidy support for direct training costs subject to a cap of S$500 per candidate per course subject to all eligibility criteria being met.

Anti Bribery & Corruption – Singapore

/in , , , , , , , , , , , , , , /by

Course Description

Preventing bribery and corruption in Singaporean workplaces

Singapore is not immune to the risk of bribery and corruption, having devastating consequences on business, the economy and society. This course will equip employers and employees with the skills in preventing bribery and corruption and subsequently protecting the integrity of organisations.

Anti-Bribery and Corruption Singapore is a comprehensive four-module course equipping learners with the skills to identify and act appropriately when dealing with bribery and corruption.

Employees and employers will understand Singapore’s domestic regime, primarily governed by the Prevention of Corruption Act, and international legal regimes safeguarding against bribery and corruption. They will learn how to distinguish between bribes and bona fide gifts and the serious consequences of giving or receiving bribes.

Where engaging with overseas stakeholders present unique opportunities for Singaporean organisations, learners will also be informed in how to manage the challenges that arise in such partnerships. The final module will focus on what employers can do to circumvent bribery risks and the importance of developing a risk management strategy.

Who should do this training?

This training is designed for all employees and employers alike working in Singapore.

Everyone has a part to play in preventing bribery and corruption, and knowing what to do if they are confronted with such risks.

The final module is designed for employers, who have an obligation to prevent bribery and develop risk management strategies.

Other GRC Solutions financial crimes courses

We offer a suite of relevant courses, written and kept up to date by legal and compliance experts, and covering multiple world jurisdictions

Including

  • AML
  • Anti-Bribery and Corruption
  • Cybersecurity
  • Fraud  Awareness

Click here to see the full list

‍‍

Course Outline

  • Module 1: Introducing bribery and corruption – for managers and general staff
  • Module 2: Soliciting and receiving bribes – for managers and general staff
  • Module 3: Working with overseas countries – for employees doing business internationally
  • Module 4: Advanced bribery and corruption – for managers

‍

Trade Based Money Laundering

/in , , , , , , , , , , , , , , /by

Course Description

Trade Based Money Laundering is the latest challenge in international money laundering law enforcement.

As the financial community becomes more experienced in recognising and preventing traditional money laundering methods, such as large cash deposits, criminals have explored other means to scrub their ill-gotten gains. International trade and trade instruments are often used as vehicles to launder criminal money.

Businesses involved in international trade need to be vigilant to ensure their trades are not compromised by criminal elements infiltrating their organisations.

Banks need to be aware of the risks to their reputation should their services be found to have facilitated the process of money-laundering.

The sheer volume and international nature of trade can create a cloak of complexity and lack of transparency that financial criminals seek to exploit. This course has been designed by subject matter experts to provide an overview of trade-based money laundering (TMBL) risks. It introduces the core principles and features of TBML and outlines the various methods and techniques used by criminals. It gives a clear explanation of various TBML typologies and supplies practical insights into how to identify money laundering red flags.

Who should do this training?

This course is suitable for

  • banking professionals, particularly client-facing employees,
  • as well as risk management analysts and AML compliance officers across banks and businesses that trade internationally.

Download course outline here .

Specialized Financial Economic Crime Training

GRC Solutions is thrilled to collaborate with leading financial crime advisory firm, i-KYC, pairing their premium content library with our award-winning Salt Learning technologies to improve your approach to addressing Financial Economic Crime (FEC).

Download our brochure here

‍

‍

For more information on other GRC Solutions’ AML/CTF training resources:

Australia

Anti-Money Laundering– covering the responsibilities of financial services and other businesses in general

Australia – Financial Services

AML/CTF Training for Finance Sector – covering the particular responsibilities of ADIs

USA

Anti-Money Laundering – USA

Singapore

Anti-Money Laundering – Singapore

Malaysia

Anti-Money Laundering – Malaysia

‍

Course Outline

Module 1: An introduction to trade-based money laundering (TBML) principles

• An introduction to trade-based money laundering (TBML) principles

• Key features of a TBML scheme

• TBML methods and techniques used by criminals

‍

Module 2: TBML typologies and red flags

• Jurisdictions

• Goods/services

• Corporate vehicles and structures

• Trade finance instruments

• TBML and the role of banks

‍

Work Health & Safety

/in , , , , , , , , , , , /by

Course Description

“Every worker owes a duty to take reasonable care for the health and safety of themselves and others at the workplace”

The nation’s work health and safety obligations

Australia’s work health and safety laws have come a long way since commencing in 2012. Based on Victorian legislation, they have since been adopted by most states and territories. Western Australia has committed to applying the essential features of the harmonised laws to their own regime. This makes compliance training in these laws critical to understanding our work health and safety obligations nationwide.

Our Work Health and Safety (WHS) course applies to learners around Australia. It addresses the essential elements of the harmonised laws that all states and territories have in common, while also explaining where the Victorian and Western Australian laws differ.

The course covers all the duties and important things you and your staff need to know about the law – from a legal as well as from a practical perspective. It also places these duties and obligations in context by outlining who enforces the laws, and how.

Every worker has a duty of providing reasonable care for the health and safety of themselves and others in the workplace. They can also play a role in identifying, reducing or removing work health and safety risks. This course ensures that everyone can train in their relevant legal obligations wherever they are in the country.

NEW

We now have a new version of the course available: WHS in the Office, dealing with issues that are specific to an office environment. It explains in plain English the issues that employees need to know and understand from a legal as well as a practical perspective.

As always, we back it up with a large number of practical examples ranging from ergonomics to direct dangers to employees’ health.

Who should do this training?

This course provides all employees with critical safety training to prevent incidents, develop an appropriate workplace culture and minimise the risk of prosecutions and claims.

It is designed to cater for a diverse audience and all levels of staff. We therefore have generic modules aimed at all employees and some specific to senior management.

‍

Course Outline

  • Module 1: Introduction to WHS
  • Module 2: Workers’ obligations and rights
  • Module 3: Duties of PCBUs
  • Module 4: Compliance and enforcement measures
  • Module 5: Duties of officers
  • Module 6: Other parties

Whistleblowing

/in , , , , , , , , , , , , , /by

Course Description

Would you feel confident speaking up if you encountered misconduct in your organisation?

Whistleblowing is the act of exposing misconduct or an improper state of affairs within an organisation. Research shows that businesses that receive and investigate whistleblower reports show a significant and lasting decline in misconduct incidents. But often employees are reluctant to report misconduct they notice at work because of fear that the organisation or another employee will take adverse action against them for speaking up.

Organisations must build trust with their employees (and other third parties) to encourage them to make reports. This means creating a workplace culture of whistleblowing, and having clear and dedicated systems in place to ensure whistleblowers are protected and aware of their rights.

This courses uses real-life examples and scenarios to guide individuals on what to do when a reportable situation arises, what to expect from the reporting process and what protection they can expect. Advanced modules cover how to institute a whistleblowing culture from the top down.

Who should do this training?

This course contains a general module suitable for employees at all levels and in all facets of your organisation, as well as module for managers on whistleblowing obligations at an organisational level.

‍

Course Outline

  • Module 1: Introduction to whistleblowing
  • Module 2: Whistleblower protections (for managers and other senior employees)

Unconscious Bias

/in , , , , , , , , , , , /by

Course Description

Unconscious Bias – what’s in this course

Everyone has unconscious biases of one sort or another, which can affect the objectivity of our decision-making

Awareness, analysis, action

Unconscious biases cause us to unintentionally favour or disfavour certain people over others. Everyone has unconscious biases of one sort or another. That doesn’t make us bad people. But it does mean there’s often room for more objectivity in our decision-making.

Unconscious bias is most commonly raised in recruitment but it affects all areas of an organisation, including team selection, enforcement of codes and policies and day-to-day tasks, how meetings are run and who gets credit for a job well done. Learning to recognise and analyse your unconscious biases leads to fairer and more reasonable outcomes and helps to create an inclusive organisational culture.

This course uses realistic scenarios to illustrate some of the problems created when people’s biases go unexamined and offers you a range of practical techniques to help you evaluate whether a bias is  useful or not.

Who should do this training?

This course is suitable for employees at all levels and in all facets of your organisation, not just human resources staff.

Workplace Behaviours

We also cover Unconscious Bias in our Workplace Behaviours course – more information here

‍

Course Outline

  • Module 1: Introduction to unconscious bias
  • Module 2: Managing unconscious bias in your organisation

UK Bribery Act

/in , , , , , , , , , , , , , /by

Course Description

The UK Bribery Act has been described as groundbreaking in scope and reach, and as one of the world’s toughest and most comprehensive pieces of anti-bribery legislation.

This course explains the context and substance of the UK Bribery Act and key strategies for managing risks.

It explains what bribery is and supplies an overview of global trends in corruption.

The course then breaks down information about the international reach of the Act. It identifies the four bribery offences recognised by it – including the so-called ‘corporate offence’ under which organisations could be held accountable – and outlines who is at risk and what red flags to look out for.

The course finally addresses ways to manage risks, taking into account the UK Ministry of Justice’s six guidelines for adequate procedures, as well as issues such as business expenditures and facilitation payments.

Who is this training for?

This training applies if:

  • your organisation was incorporated or formed in the UK
  • your organisation carries on part of its business in the UK, regardless of its place of incorporation
  • any act or omission forming part of a bribery offence occurs in the UK
  • your organisation provides services to another organisation in the UK – for example, it acts as an agent of the UK organisation
  • you are a UK citizen or resident in the UK (even if the bribery act is committed outside of the UK), or as a senior officer of the body corporate, you consented or connived to the commission of an offence by the body corporate.

‍

Course Outline

  • Module 1: International bribery and corruption
  • Module 2: Offences under the UK Bribery Act
  • Module 3: Managing risks under the UK Bribery Act

Workplace Behaviours Compliance Training Course

/in , , , , , , , , , , , /by

Course Description

Workplace Behaviours – What’s in this course?

Changing workplace cultures by changing behaviours

The consequences of workplace bullying, discrimination and harassment have never been more widely known.

Bullying, discrimination and sexual harassment can harm individuals’ mental health and safety. They can lead to heavy costs for organisations, including reputational damage, compensation orders and high staff turnover.

What should you do if you see a colleague being bullied? Where does flirting stop and harassment begin? How do you prevent uncomfortable or unsafe situations from taking place?

Anyone can be a victim, perpetrator or bystander, and everyone has a role to play in creating a workplace culture where diversity is valued and individual dignity is respected.

This course provides tools for learners to recognise and prevent unacceptable behaviour, and outlines practical support for individuals who experience bullying, discrimination or sexual harassment.

Manager-specific modules focus on strategies and procedures for managing incidents.

The training also explores how becoming aware of our unconscious biases, developing our cultural competence and promoting accessibility can make our workplaces truly diverse and inclusive.

Who is this training for?

This course caters to the whole organisation, with specific modules for managers and supervisors on how to identify misconduct and address complaints.

The standard you walk past is the standard you accept.

Unconscious Bias

We also offer standalone training on unconscious bias to help you and your staff recognise and analyse your unconscious biases, in order to deliver fairer and more reasonable outcomes and to create an inclusive organisational culture.

See here for more details.

‍

‍

‍

Course Outline

  • Module 1: Workplace bullying
  • Module 2: Discrimination and sexual harassment
  • Module 3: (Advanced) Bullying, discrimination and sexual harassment
  • Module 4: (Advanced) Dealing with incidents and complaints
  • Module 5: Diversity and inclusion

 

Introduction to Trade Finance

/in , , , , , , , , , /by

Course Description

Trade is not without risk for buyers and sellers, and international trade has certain features that enhance that risk.

In a globally interconnected world trade has become a part of our daily lives. This prominent feature of the global economy has developed and matured over hundreds of years and is a tribute to human ingenuity to cooperate for mutual benefit. However, trade is not without risk for buyers or sellers and international trade has certain features that enhance that risk. Banks have traditionally played a crucial role as facilitators to mitigate the risks inherent to international trade. This training will review features of international trade, focus on the financing of trade and in particular on the role that banks play.

The Introduction to Trade Finance e-learning course has especially been designed by subject matter experts to provide banking professionals with an overview of Trade Finance and the role of Financial Institutions.

‍
Link with Trade Based Money Laundering

On completion of the course you will have developed a good foundational understanding of global trade and how companies settle their international commerce. Therefore this course, in combination with i-KYC’s TBML course, will also be valuable for learners who are still developing their technical Trade Finance knowledge.

Who should do this training?

This course is suitable for:

  • Client-facing Commercial Bankers
  • Trade & Commodity Finance specialists
  • Customer support staff
  • Risk Management analysts
  • AML Compliance officers.

Download the course outline here

Specialized Financial Economic Crime Training

GRC Solutions is thrilled to collaborate with leading financial crime advisory firm, i-KYC, pairing their premium content library with our award-winning Salt Learning technologies to improve your approach to addressing Financial Economic Crime (FEC).

Download our brochure here

‍

Course Outline

Module 1: Introduction

  • Fundamentals of International Trade
  • International Trade Governance & Risks
  • Introduction to Trade Finance

‍

Module 2: Trade Settlement Methods

  • Clean Payments
  • Documentary Collections
  • Letter of Credits
  • Guarantees

‍

Module 3: Risks & Roles of Banks

‍

Module 4: Knowledge Check

Insider Trading

/in , , , , , , , , , , , , , /by

Course Description

Many organisations have a large number of employees who could come into contact with confidential information that could affect the share price of a listed company.

Are all of your employees familiar with insider trading laws? A person does not need to be an employee of a stockbroker or merchant bank to be caught by these laws.

Many listed companies have a large number of employee shareholders. Those employees should know when they can trade in the company’s shares.

Who is this training for

This training is suitable for anyone who comes in contact with confidential information regarding the share price of a listed company, such as:

  • personal assistants
  • senior managers
  • staff in mail rooms
  • IT departments

Custom courses

We have two versions of this course available:

  • Generic course
  • Insider Trading for Financial Services Organisations

‍

Course Outline

  • Module 1: Introduction to insider trading
  • Module 2: Who is an insider?
  • Module 3:What is trading?
  • Module 4: Trading in Your Companys Securities?