Compliance and Control Attestation

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Course Description

“Come to terms with all of your organisation’s compliance requirements.”

Identifying your compliance requirements

Every organisation faces a range of internal and external compliance risks. This final course in the Protecht suite of risk management courses considers how to identify the risk of compliance breaches and apply appropriate controls, from reporting to workflow escalation.

Compliance programs can be defined as a series of questions that employees respond to on a periodic basis to ensure compliance with relevant obligations, controls, contractual requirements, policies and procedures.

The breadth of compliance issues that organisations are liable to brush up against can be daunting. This course explores what goes into a compliance program: how to build libraries of internal and external compliance requirements; prepare for and report on them; notify the relevant people and take appropriate action.

Who is this training for?

Everyone in the workplace – including compliance and risk managers, senior management or other employees – has a role to play in addressing their organisation’s and their own compliance requirements.

Course Outline

  • Module 1: Defining compliance
  • Module 2: Compliance inputs
  • Module 3: Compliance processes
  • Module 4: Compliance outputs

Complaints Handling

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Course Description

  • Why we have a structured complaints-handling process
  • What we mean by a “complaint”
  • Who can make a complaint
  • Dealing with complaints
  • The complaints process
  • Timeframes for dealing with complaints
  • The feedback loop
  • Unresolved complaints and the role of the EDR Scheme

Commercial Practices and Acquisitions – New Zealand

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Course Description

The Salt Compliance Commercial Practices and Acquisitions course identifies the common areas where organisations and individuals often go wrong. The course is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching these laws – all explained in plain English and easy terms.

The Commerce Act and the laws it imposes affects every facet of your business and at all levels – from the sales and marketing teams to suppliers or distributors. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws.

The Commerce Act is the primary piece of legislation in New Zealand governing competition law. Its principal goal is to promote competition in New Zealand markets by prohibiting certain business practices that are anti-competitive. The Act addresses restrictive trade practices and business acquisitions, provides for authorisations and clearances, and allows for the imposition of price control in various markets.

Who should do this training?

Anyone who is involved in decision making in business transactions and senior management.

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Course Outline

This course is a component of the Trade Practices suite, which can also include Fair Trading and Consumer Guarantees

  • Module 1: Restrictive trade practices

Code of Conduct Training

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Course Description

What are the values and standards that every employee must comply with in the course of their work?

This one-module training course aims to cover the basic principles that commonly apply to codes of conduct, drawing on scenarios and engaging graphics to bring the topics to life.

From making ethical decisions at work based on respect, integrity and professionalism to exploring workplace health and safety standards, the protection of company property, the rules relating to gifts, benefits and conflicts of interest, and the handling of technology and personal information — this course highlights illegal and prohibited behaviours while identifying ways of working to which we can all aspire.

Who should do this training?

This training is suitable for all employees and job levels.

Customisable

We specialise in quickly and economically customising our off-the-shelf courses to suit the requirements of individual businesses. We can produce a version of Code of Conduct Training that aligns with your specific policies and regulatory compliance obligations.

Duration

The course should take learners around 15 minutes to complete. It is also suitable to roll out as microlearning.

“A code of conduct embodies the values of an organisation.”

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Course Outline

  • Define what a code of conduct is
  • Explain the standards for workplace behaviour, health and safety
  • Describe the obligations with respect to property and fraud
  • Highlight the rules in relation to gifts, benefits and conflicts of interest
  • Identify considerations for cybersecurity and personal information

Child Protection – Australia

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Course Description

Every child must be respected, cared for and kept safe at all times. While there are broad underlying principles for child protection, they are enforced by a range of different state, federal and international laws.

This course provides an overview of current child protection regulations in Australia. It explains who is responsible for child protection, who regulates it and what legal obligations are currently in place.

Who is this training for?

This course is recommended for staff who may be in contact with children as part of their day-to-day work, such as floor staff, security guards and council staff. It is also applicable for those involved with children as part of their business.

Course Outline

  • Module 1: Introduction to child protection
  • Module 2: Identifying child abuse
  • Module 3: Mandatory reporting
  • Module 4: Child protection in leadership (managers and recruiters)