Workplace Health & Safety – New Zealand

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Course Description

Everyone who goes to work should come home from work safely. But hundreds of people are still seriously injured or die from work-related diseases in New Zealand every year.

Based on the Australian model work health and safetylaws, the new Health and Safety at Work (HSW) Act (2015) emphasises the role of safety leadership and management responsibility in identifying and eliminating risks to workers’ safety. It also highlights the need for people within a business to cooperate and collaborate with each other to reduce the number of workplace injuries and deaths.

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Course Outline

  • Module 1: Health and safety at work
  • Module 2: Workers’ rights and obligations
  • Module 3: Duties of PCBUs
  • Module 4: Compliance and enforcement measures
  • Module 5: Duties of officers
  • Module 6: Health and Safety Representatives and Health and Safety Committees

Privacy – New Zealand

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Course Description

This course provides training on dealing with personal information under the latest New Zealand Privacy law

Privacy is one of the biggest issues a business faces; it affects them when dealing with customers, suppliers and staff. Businesses need to ensure their staff understand what is required of them when dealing with individuals’ personal information. To ensure there are no flaws in your system, it is imperative that each and every employee understands what they can and cannot do with personal information.

In this course you and your Staff will learn all about the Information Privacy Principles. Learn what personal information is and how and when to handle, collect, retain and disclose it. Find out how to prevent a privacy or data breach from occurring and how to manage the incident if an event occurs.

Even if your business has no physical presence in New Zealand, the local privacy laws may still apply. Find out the process and regulations for managing crossborder data flows.

Scenario: Meredith is a sales representative at BargaiNZ, a national department store chain.

A customer, Roberta, has bought a stereo. Meredith offers to register Roberta’s details for the stereo warranty with the store, in case Roberta loses her receipt. Roberta seems reluctant.

Roberta: “I just think the fewer people who have my information, the better. If I give my details to an entity and they misuse it, or it gets stolen, there’s nothing I can do about it personally. Then my info is just out there and there’s nothing I can do.” 

If Roberta did give BargaiNZ her details and BargaiNZ breached privacy law with them, what could Roberta do?

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Who should do this training?

The training is suitable for staff at any level of an organisation that collects, holds or uses personal information and does business in New Zealand.

It is designed to cater for a diverse audience and all levels of staff, addressing the legal content in plain language.

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For more information on other GRC Solutions’ privacy training resources:

Australia

Privacy – Covering the Privacy Act and the Australian Privacy Principles

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles

Credit Reporting – covering the Credit Reporting Act

Health Privacy

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

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Course Outline

Module 1: Introducing privacy

·        What is personal information?

·        Describe the scope of privacy law in relation to New Zealand

·        Collection, storage access and correction of personal information

·        Obligations in relation to the use and disclosure of personal information

·        What to do when a data breach occurs and what penalties can be imposed for breaches of privacy law

Module 2: Collection

·        Identify when you can collect personal information

·        What sources you can use for personal information

·        Requirements for notifying individuals of collection

·        Exceptions to notification of collection

·        Describe the manner in which you can collect personal information

Module 3: Storage, access and correction

·        Explain the importance of keeping personal information secure in your role

·        Identify ways to protect and control access to personal information

·        How to handle requests for access to personal information

·        When you can refuse to grant individuals access to their personal information

·        Why and when agencies should correct personal information they hold

Module 4: Use and disclosure

·        Describe how to ensure personal information is accurate

·        Determine whether you should retain or dispose of personal information

·        Identify the limits on use and disclosure of personal information

·        In what situations you can use or disclose personal information for direct marketing

·        The prohibition on the assignment or use of unique identifiers

Module 5: Credit reporting

·        Identify the entities involved in credit reporting

·        The principles governing the management and collection of credit information

·        Circumstances in which credit reporters are permitted to use or disclose credit information

·        Your obligations relating to storing credit information, giving individuals access to personal information and making corrections

·        Outline the procedure for dealing with complaints

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Contract Fundamentals – New Zealand

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Course Description

Entering into contracts is a fundamental part of doing business. Ensuring your legally binding agreements are accurate, clear and concise will determine whether your business transactions and relationships are successful. This course gives you the tools to better understand contractual agreements and processes.

Contracts form the basis of all business transactions, but in reality can be the cause of much confusion and misunderstanding. Contact Fundamentals provides you with the tools to better understand the issues associated with the pre-contractual process and to appreciate the complexity of interpretation in contractual documents. In addition, the training provides an insight into the meaning of terms in contracts and the mechanics of how a contract is implemented.

The rights and duties of different parties are examined in the light of legislative requirements and the requirements under the general law. This course arms you with the knowledge about how to make contracts work in the day-to-day operation of your organisation.

Who is this training for?

It is important for all employees of a business to understand the fundamentals of contract law.

Course Outline

  • Module 1: Introduction to contract law
  • Module 2: Pre-contractual issues
  • Module 3: Contract terms
  • Module 4: Risk management
  • Module 5: Contract mechanics
  • Module 6: Advertising

Fair Trading – New Zealand

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Course Description

The Fair Trading Act affects every facet of your business and at all levels – from the sales and marketing teams to suppliers and manufacturers. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws. The Fair Trading Act is intended to regulate trade practices and the disclosure of business information in the market. It is based on the premise that goods and services must be traded on their true merits and that customers are entitled to be properly informed.

Our Fair Trading course identifies the common areas where organisations and individuals go wrong. The course is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching these laws – all explained in plain English and easy terms.

Who should do this training?

Anyone who is involved in business transactions or direct communications with customers, suppliers and the general public needs some understanding of trade practices law. The
same rules apply to front-line staff and senior executives.

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Course Outline

This course is a component of the Trade Practices suite, which can also include Consumer Guarantees and Commercial Practices and Acquisitions

  • Module 1: Introduction to the Fair Trading Act
  • Module 2: Misleading and deceptive conduct
  • Module 3: Consumer information and product safety

Consumer Guarantees – New Zealand

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Course Description

The Salt Compliance Consumer Guarantees course identifies the common areas where organisations and individuals often go wrong. The course is legally comprehensive and gives practical tips on how to avoid the hefty penalties that come with breaching these laws – all explained in plain English and easy terms.

The Consumer Guarantees Act affects every facet of your business and at all levels – from the sales and marketing teams to suppliers and manufacturers. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws.

The Consumer Guarantees Act applies to suppliers of goods and services to consumers in trade, regardless of whether the suppliers are individuals or companies. The Act provides consumers with specific guarantees such as acceptable quality, fitness for purpose, title and price.

Who should do this training?

Anyone who is involved in business transactions or direct communications with customers, suppliers and the general public needs some understanding of trade practices law.

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Course Outline

This course is a component of the Trade Practices suite, which can also include Fair Trading and Commercial Practices and Acquisitions

  • Module 1: Provision of goods
  • Module 2: Provision of services

Diversity and Equality – New Zealand

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Course Description

“The costs of bullying, discrimination and sexual harassment affect us all.”

Creating a pleasant working environment for all

What is bullying and what should you do if you see it occur in the workplace? Where does flirting stop and harassment begin? Every member of your organisation needs to be aware of these types of issues because the consequences of unacceptable behaviour, left unmanaged, can be severe.

Bullying, discrimination and sexual harassment can cause major harm to the wellbeing of individuals. They can also incur heavy costs for organisations, including reputational damage, compensation orders and the costs of replacing staff who can no longer work in hostile environments.

This course explores the issues within the framework of New Zealand Employment Relations and anti-discrimination laws, as well as strategies and avenues of support available to those who experience bullying, discrimination or harassment within the workplace. Specific modules address the key concepts from the perspective of supervisors, team leaders and managers, and outline the appropriate steps for dealing with complaints. Finally, the course examines how all employees should use workplace resources ethically.

Who is this training for?

Diversity and Equality, previously named, Workplace Behaviour teaches employees to understand what bullying, discrimination and sexual harassment look like in the workplace, and to recognise the fine line between acceptable and unacceptable behaviour. Management also receives invaluable training in dealing with potential problems.

 

Course Outline

  • Module 1: Workplace bullying
  • Module 2: Discrimination and sexual harassment
  • Module 3: (Advanced) Bullying, discrimination and sexual harassment
  • Module 4: (Advanced) Dealing with incidents and complaints
  • Module 5: Ethical use of resources

 

Anti-Money Laundering – New Zealand

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Course Description

The Anti-Money Laundering and Countering Financing of Terrorism Act 2009 (AML/CFT) is the primary legislation intended to satisfy New Zealand’s international obligations to combat money laundering. The Act establishes the grounds for prevention, detection, investigation and prosecution of money laundering.

This course will help you understand the various identification and reporting obligations of the Act as well as related legislation such as the Terrorism Suppression Act 2002. Key concepts and obligations are set out, from corporate compliance, customer relationships, and customer due diligence to suspicious transactions and the suppression of terrorism.

Employees of financial institutions need to understand their obligations under the Act to ensure all reasonable steps are taken to deter their institution and its products and services from being used by a person who is laundering money.

Who is this training for?

You should complete this course if you are involved in a compliance or risk management function, with the processing of financial transactions or with the opening of accounts at a financial institution or casino.

Course Outline

  • Module 1: Introduction to money laundering
  • Module 2: Money laundering risks
  • Module 3: Customer Due Diligence
  • Module 4: Monitoring and Reporting Obligations
  • Module 5: Terrorist financing

Commercial Practices and Acquisitions – New Zealand

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Course Description

The Salt Compliance Commercial Practices and Acquisitions course identifies the common areas where organisations and individuals often go wrong. The course is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching these laws – all explained in plain English and easy terms.

The Commerce Act and the laws it imposes affects every facet of your business and at all levels – from the sales and marketing teams to suppliers or distributors. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws.

The Commerce Act is the primary piece of legislation in New Zealand governing competition law. Its principal goal is to promote competition in New Zealand markets by prohibiting certain business practices that are anti-competitive. The Act addresses restrictive trade practices and business acquisitions, provides for authorisations and clearances, and allows for the imposition of price control in various markets.

Who should do this training?

Anyone who is involved in decision making in business transactions and senior management.

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Course Outline

This course is a component of the Trade Practices suite, which can also include Fair Trading and Consumer Guarantees

  • Module 1: Restrictive trade practices