Proliferation Financing Awareness Training

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Course Description

Stakeholders in the financial sector need to understand Proliferation Financing and its consequences

The proliferation of weapons of mass destruction (WMD), including their means of delivery, is a significant threat to global security. Proliferation and its financing are quickly evolving as threat actors find innovative ways of disguising the funding using complex web structures.

This single-module course introduces staff to the concept of Proliferation Financing (PF) and then develops their understanding of how PF works, how it is developing, and the threat it poses to the world. It makes clear how PF differs from money laundering, and how financial services businesses in all countries can be exposed to the risk of having their systems misused to facilitate PF. It contains details on the problems posed by dual use goods.

The lesson provides practical tips and examples to assist in identifying transactions that should be subjected to closer examination. These practical examples empower employees to act in line with their legal and ethical obligations.

Who should do this training?

This course is suitable for customer-facing staff, their managers, and other operational staff who deal with financial transactions.

Download the course outline here

Specialized Financial Economic Crime Training

GRC Solutions is thrilled to collaborate with leading financial crime advisory firm, i-KYC, pairing their premium content library with our award-winning Salt Learning technologies to improve your approach to addressing Financial Economic Crime (FEC).

Course Outline

  • What is Proliferation Financing?
  • Why is the prevention and detection of Proliferation Financing important?
  • What is the Proliferation Financing process?
  • What are the high risk countries for Proliferation Financing?
  • Red flags

Private Health Insurance Code of Conduct Training

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Course Description

All staff of signatories to the Private Health Insurance Code of Conduct, particularly those in customer-facing roles, must understand their specific obligations under the Code

Setting a high standard of conduct across the industry

In 2016,representatives of the private health insurance industry in Australia came together to create an industry-first Code of Conduct that outlines the regulatory, compliance and ethical responsibilities of health funds and intermediaries towards consumers. Being a signatory of the Code signals to your customers that you are committed to high standards of compliance and service.

This one-module course explores the obligations and commitments of private health funds under the Code, including presenting information to customers in plain English; ensuring customer-facing employees are appropriately trained; keeping personal information secure; and maintaining readily accessible internal customer dispute resolution processes. It also provides an overview of important processes concerning intermediaries and when customers join and leave your fund.

The course is accessible and is quick to complete, leaving employees with a better understanding of customers’ rights and private health funds’ compliance responsibilities under the Code.

Who should do this training?

This course provides all employees with a solid, working understanding of their obligations under the Private Health Insurance Code of Conduct.

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Course Outline

Module 1: The Private Health Insurance Code of Conduct

  • How the Code works
  • The Code’s key aspects
  • Employee training
  • Communication with customers
  • When a customer joins or leaves
  • Customer privacy
  • Intermediaries
  • Handling complaints

Language and Culture Solutions for the Workplace

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Your employees are a diverse group, both linguistically and culturally.

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Privacy Training for Financial Services – Australia

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Course Description

This training is targeted to the various relevant areas of your organisation

Failure to properly collect, handle and protect people’s personal information can put businesses at considerable financial and reputational risk. The Australian Privacy Principles impose strict requirements on businesses, and all staff need to be adequately trained to meet these requirements.

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This suite of seven courses covers all the areas of Australian privacy law that are likely to be encountered in a financial services business. Staff in different areas will focus on different aspects of privacy and this training is designed to allow L&D teams to target learning to the appropriate staff teams. The lessons provide scenarios on each topic. These practical examples illustrate the sorts of customer interaction that staff can expect on a daily basis.

Data breaches involving personal information may be prevented through effective training and enhanced systems, analysis of the first 12 months of mandatory notifications reveals.

Our report shows a clear trend towards the human factor in data breaches — so training and supporting your people and improving processes and technology are critical to keeping customers’ personal information safe.
– Office of the Australian Information Commissioner Report 13 May 2019

Who should do this training?

The course is suitable for all staff who handle personal information. Moreover, all staff, including directors and senior managers, should
be familiar with the introductory material in course one: Overview of Privacy Regulation.

Credit Reporting

GRC Solutions also offers online compliance training in Credit Reporting – see below.

For more information on other GRC Solutions’ privacy training resources …

Australia

Privacy – Covering the Privacy Act and the Australian Privacy Principles

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Credit Reporting – covering the Credit Reporting Act

New Zealand

Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

Course Outline

Module one: Overview of Privacy Regulation

Module two: Collecting Personal Information

Module three: Dealing with Personal Information (Use andDisclosure)

Module four: Access and Correction

Module five: Mandatory Breach Reporting

Module six: Handling Privacy Complaints

Module seven: Overview of the Australian Privacy Principles (for Supervisors)

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Privacy – New Zealand

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Course Description

This course provides training on dealing with personal information under the latest New Zealand Privacy law

Privacy is one of the biggest issues a business faces; it affects them when dealing with customers, suppliers and staff. Businesses need to ensure their staff understand what is required of them when dealing with individuals’ personal information. To ensure there are no flaws in your system, it is imperative that each and every employee understands what they can and cannot do with personal information.

In this course you and your Staff will learn all about the Information Privacy Principles. Learn what personal information is and how and when to handle, collect, retain and disclose it. Find out how to prevent a privacy or data breach from occurring and how to manage the incident if an event occurs.

Even if your business has no physical presence in New Zealand, the local privacy laws may still apply. Find out the process and regulations for managing crossborder data flows.

Scenario: Meredith is a sales representative at BargaiNZ, a national department store chain.

A customer, Roberta, has bought a stereo. Meredith offers to register Roberta’s details for the stereo warranty with the store, in case Roberta loses her receipt. Roberta seems reluctant.

Roberta: “I just think the fewer people who have my information, the better. If I give my details to an entity and they misuse it, or it gets stolen, there’s nothing I can do about it personally. Then my info is just out there and there’s nothing I can do.” 

If Roberta did give BargaiNZ her details and BargaiNZ breached privacy law with them, what could Roberta do?

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Who should do this training?

The training is suitable for staff at any level of an organisation that collects, holds or uses personal information and does business in New Zealand.

It is designed to cater for a diverse audience and all levels of staff, addressing the legal content in plain language.

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For more information on other GRC Solutions’ privacy training resources:

Australia

Privacy – Covering the Privacy Act and the Australian Privacy Principles

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles

Credit Reporting – covering the Credit Reporting Act

Health Privacy

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

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Course Outline

Module 1: Introducing privacy

·        What is personal information?

·        Describe the scope of privacy law in relation to New Zealand

·        Collection, storage access and correction of personal information

·        Obligations in relation to the use and disclosure of personal information

·        What to do when a data breach occurs and what penalties can be imposed for breaches of privacy law

Module 2: Collection

·        Identify when you can collect personal information

·        What sources you can use for personal information

·        Requirements for notifying individuals of collection

·        Exceptions to notification of collection

·        Describe the manner in which you can collect personal information

Module 3: Storage, access and correction

·        Explain the importance of keeping personal information secure in your role

·        Identify ways to protect and control access to personal information

·        How to handle requests for access to personal information

·        When you can refuse to grant individuals access to their personal information

·        Why and when agencies should correct personal information they hold

Module 4: Use and disclosure

·        Describe how to ensure personal information is accurate

·        Determine whether you should retain or dispose of personal information

·        Identify the limits on use and disclosure of personal information

·        In what situations you can use or disclose personal information for direct marketing

·        The prohibition on the assignment or use of unique identifiers

Module 5: Credit reporting

·        Identify the entities involved in credit reporting

·        The principles governing the management and collection of credit information

·        Circumstances in which credit reporters are permitted to use or disclose credit information

·        Your obligations relating to storing credit information, giving individuals access to personal information and making corrections

·        Outline the procedure for dealing with complaints

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Does your compliance training work? Lessons from the Department of Justice

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With every big news story of scandal, fraud, bribery, money laundering in global or American companies, comes a big question. How does it happen?

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Privacy Compliance Training Course

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Course Description

Training on privacy and recognising and dealing with information security risks and threats and the importance of a privacy policy

Product Description

Privacy breaches make headlines all the time. But while everyone thinks they know what privacy is, understanding the importance of a privacy policy and how the laws apply to our work, clients and customers is another matter

Who is this training for?

This training is designed for staff at any level within an organisation that comes in contact with private information or could be at risk of breaching privacy laws, or who need to understand the importance of a privacy policy.

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Course Outline

Module 1 : Introducing privacy

    •What is personal information?

    •Types of information collected

    •How to manage personal information

    •Information use and information disclosure

    •How to store, access and correct information

Module 2 : Management and collection

    •The importance of a privacy policy

    •Assessing individuals’ right to deal with entities anonymously or pseudonymously

    •Collecting solicited personal and sensitive information

    •Dealing with unsolicited personal information

    •Notifying individuals

Module 3 : Use and disclosure

    •Primary and secondary purposes of data collection

    •When you cannot perform direct marketing

    •Requirements under other laws, codes or practice and standards

    •Ensuring compliance with privacy law by overseas recipients

    •Adopting, using or disclosing government-related identifiers

Module 4 : Storage,access and correction

    •Quality of personal information requirements

    •Data breaches

    •De-identifying or destroying personal data

    •Dealing with requests for access to personal information

    •Correcting personal information

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Financial Crime Webinar: Sanctions, managing your responsibilities

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To comply and to protect their reputation, businesses must have a clear understanding of managing sanctions and engaging with clients.

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Resources Available – Modern Slavery Webinar – Indicators of modern slavery in financial transactions

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Resources Available – Modern slavery is a risk for financial services businesses in Australia – in this webinar, Kimberly Randle of Fair Supply looked at the financial typology of modern slavery

Read more

Privacy

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Course Description

This course trains staff on businesses’ obligations under the Australian Privacy Act and the Australian Privacy Principles (APPs)

Product Description

Dealing with personal information

Privacy breaches make headlines all the time. But while everyone thinks they know what privacy is, understanding how the laws apply to our work, clients and customers is another matter.

Salt Compliance Privacy training breaks down the privacy requirements into language that learners can understand, supported by a rich visual design.

The introductory module summarises the key concepts surrounding how we handle personal information at work. Subsequent modules explore the Australian Privacy Principles (APPs) in more detail. The final module focuses on
credit reporting obligations.

Scenarios and case studies appear throughout the modules, helping to place the training into vivid practical context.

The course contains a fresh look and feel that is intended to attract learners’ active engagement throughout the training, without overwhelming or distracting them from the concepts.

Who should do this training?

This training is designed for staff at any level within an organisation that comes in contact with private information or could be at risk of breaching Australian privacy laws.

It is designed to cater for a diverse audience and all levels of staff, and addresses all 13 Principles in plain language.

If your organisation has any specific privacy requirements, the Salt Privacy standard format can be customised to your individual needs. If you are in the health sector, please enquire about our Health Privacy course.

Custom courses

If your organisation has any specific privacy requirements, the Salt Privacy standard format can be customised to your individual needs. If you are in the health sector, read about Salt Health Privacy.

  • Generic course
  • Health Privacy

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For more information on other GRC Solutions’ privacy training resources:

Australia

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles

Credit Reporting – covering the Credit Reporting Act

Health Privacy

New Zealand

Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

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Course Outline

  • Module 1: Introducing privacy
  • Module 2: Management and collection
  • Module 3: Use or disclosure
  • Module 4: Storage, access and correction
  • Module 5: Credit reporting obligations