Mental Health in the Workplace

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Course Description

Mental Health in the Workplace

Understanding mental health for our professional and personal lives

1 in 5 Australians will experience a mental health condition in any year. 45% of Australians aged between 18 and 85 will experience a mental health condition in their lifetime. Mental health issues can impact our workplaces, and our workplaces can likewise impact people’s mental health.

The World Health Organisation offers a definition of mental health as a state of wellbeing in which we can realise our own abilities, work productively and contribute to our communities. While experiencing stress and a range of emotions are normal, there are times when we may find it difficult to shift out of a low mood or cope with regular stresses – and this may indicate the presence of mental health issues or a diagnosable condition.

Wherever we work, mental health is something we must prioritise and value. Employers are required to actively manage health and safety risks in the workplace. In some states and territories, this includes risks to mental health as well as physical health.

GRC Solutions offers this fully customisable course on Mental Health on the Workplace to help individuals understand and identify common mental health issues, to provide support to co-workers who may be experiencing mental health issues and to play their part in breaking down stigmas surrounding mental health.

Who is this training for?

This module is designed to be accessible for anyone in an organisation.

Mental health is important, no matter your role.

Course Outline

  • Defining mental health
  • Effects of poor mental health for individuals and society
  • Signs of mental health issues
  • Supporting people
  • Building a mentally healthy workplace

Third Party Risk

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Course Description

This course guides you through the four steps associated with  handling  third  party  risk:  scoping,  risk  assessment,  due diligence and approval/post-approval risk mitigation.The  lessons covers  major  international  anti-corruption  laws,   including   the   US   Foreign   Corrupt   Practice   Act   (FCPA) and the UK Bribery Act. Jargon is kept to a minimum. Where possible, stories are used to paint a vivid picture.

Who is this training for?

Employees at all levels need to recognise the risks associated with third parties and how to identify them. This course guides staff through the four steps associated with handling third party risk.Management are trained to identify, minimise and handle corruption risks. General employees learn the role they play in ensuring that due diligence occurs.

Course Outline

Module 1 : Introducing Third Party Risk

   •The role of third party due diligence in your organisation’s ABC obligations

   •Scope of due diligence

   •Key corruption risk factors

   •Organisational benchmarks regarding third party risks

   •Assessing corruption risk as high, medium or low

Module 2 : Due Diligence and Approvals

   •The data collection process

   • Key aspects of third parties to research

   •Validating research• Monitoring third parties post-approvals

   •Supporting due diligence and anti-corruption processes

Module 3 : Due Diligence for Employees

   •The role of third party due diligence in your organisation’s ABC obligations

   •Key corruption risk factors

   •The due diligence process

   •Monitoring third parties post-approvals

   •The function of whistle-blower policies

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Tax File Number and Withholding Tax

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Course Description

  • The procedure for collecting TFNs
  • The application of withholding tax where a TFN is not quoted
  • The TFN and withholding tax rules for special customers

Sanctions Compliance Training

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Course Description

This course will help you understand what economic sanctions are, how they work and how they impact international business and the financial services sector in particular.

Sanctions are volatile and often there is little or no advance warning.

This training is indispensable for enhancing your general knowledge of the purpose and nature of sanctions regimes, explaining what they are used for and how they can affect lives and businesses.

As economic sanctions continue to feature in the news headlines, this course provides practical insights into managing sanctions compliance and engaging with clients, mapping out what you should know, what you should do and what you should have in place to be compliant.

Who should do this training?

This course is especially relevant to account directors, business development managers, operations specialists, risk management analysts, compliance officers, customer due diligence analysts and senior executives.

Download course outline here

Specialized Financial Economic Crime Training

GRC Solutions is thrilled to collaborate with leading financial crime advisory firm, i-KYC, pairing their premium content library with our award-winning Salt Learning technologies to improve your approach to addressing Financial Economic Crime (FEC).

Download our brochure here

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Course Outline

Module 1: Describe what sanctions are, their purpose, key features and reach

Module 2: Identify which sanctions regimes are the most important and how they can impact businesses

Module 3: Outline key sanctions do’s and don’ts

Module 4: Respond to client queries about sanctions

Risk and Control Self-Assessment (RCSA)

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Course Description

Risk and control self-assessment (RCSA) involves identifying, recording and assessing the risks that

an organisation may encounter, as well as the controls in place to contain them. It covers several steps, from identifying the risks to which an organisation or business may be exposed to escalating and taking follow-up action and identifying ongoing issues that affect risks. This course explains what an RCSA is and how to construct, use and report on it

Who is this training for?

You should complete this course if you are involved in a compliance or risk management function in your workplace

Course Outline

Module 1 : Defining Risk and Control Self-Assessment (RCSA)

   • Objectives of RCSA

    • Components used in an RCSA

    • How the RCSA fits into the risk management framework

Module 2 : RCSA Inputs – Risks, Control, Scales

    • Identifying and recording risks in a register

    • What are risk controls?

    • Recording controls and building a control library

    • Developing control effectiveness scales

Module 3 : RCSA Processes

   • Assessing risks

   • Assessing the effectiveness of risk controls

   • Approaches to self-assessing risk levels

Module 4 : RCSA Outputs – Reporting and Follow-up Process

   • Reporting risks

   • Notifying and escalating report information

   • Using reports and taking action

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Proliferation Financing Awareness Training

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Course Description

Stakeholders in the financial sector need to understand Proliferation Financing and its consequences

The proliferation of weapons of mass destruction (WMD), including their means of delivery, is a significant threat to global security. Proliferation and its financing are quickly evolving as threat actors find innovative ways of disguising the funding using complex web structures.

This single-module course introduces staff to the concept of Proliferation Financing (PF) and then develops their understanding of how PF works, how it is developing, and the threat it poses to the world. It makes clear how PF differs from money laundering, and how financial services businesses in all countries can be exposed to the risk of having their systems misused to facilitate PF. It contains details on the problems posed by dual use goods.

The lesson provides practical tips and examples to assist in identifying transactions that should be subjected to closer examination. These practical examples empower employees to act in line with their legal and ethical obligations.

Who should do this training?

This course is suitable for customer-facing staff, their managers, and other operational staff who deal with financial transactions.

Download the course outline here

Specialized Financial Economic Crime Training

GRC Solutions is thrilled to collaborate with leading financial crime advisory firm, i-KYC, pairing their premium content library with our award-winning Salt Learning technologies to improve your approach to addressing Financial Economic Crime (FEC).

Course Outline

  • What is Proliferation Financing?
  • Why is the prevention and detection of Proliferation Financing important?
  • What is the Proliferation Financing process?
  • What are the high risk countries for Proliferation Financing?
  • Red flags

Privacy – New Zealand

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Course Description

This course provides training on dealing with personal information under the latest New Zealand Privacy law

Privacy is one of the biggest issues a business faces; it affects them when dealing with customers, suppliers and staff. Businesses need to ensure their staff understand what is required of them when dealing with individuals’ personal information. To ensure there are no flaws in your system, it is imperative that each and every employee understands what they can and cannot do with personal information.

In this course you and your Staff will learn all about the Information Privacy Principles. Learn what personal information is and how and when to handle, collect, retain and disclose it. Find out how to prevent a privacy or data breach from occurring and how to manage the incident if an event occurs.

Even if your business has no physical presence in New Zealand, the local privacy laws may still apply. Find out the process and regulations for managing crossborder data flows.

Scenario: Meredith is a sales representative at BargaiNZ, a national department store chain.

A customer, Roberta, has bought a stereo. Meredith offers to register Roberta’s details for the stereo warranty with the store, in case Roberta loses her receipt. Roberta seems reluctant.

Roberta: “I just think the fewer people who have my information, the better. If I give my details to an entity and they misuse it, or it gets stolen, there’s nothing I can do about it personally. Then my info is just out there and there’s nothing I can do.” 

If Roberta did give BargaiNZ her details and BargaiNZ breached privacy law with them, what could Roberta do?

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Who should do this training?

The training is suitable for staff at any level of an organisation that collects, holds or uses personal information and does business in New Zealand.

It is designed to cater for a diverse audience and all levels of staff, addressing the legal content in plain language.

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For more information on other GRC Solutions’ privacy training resources:

Australia

Privacy – Covering the Privacy Act and the Australian Privacy Principles

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles

Credit Reporting – covering the Credit Reporting Act

Health Privacy

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

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Course Outline

Module 1: Introducing privacy

·        What is personal information?

·        Describe the scope of privacy law in relation to New Zealand

·        Collection, storage access and correction of personal information

·        Obligations in relation to the use and disclosure of personal information

·        What to do when a data breach occurs and what penalties can be imposed for breaches of privacy law

Module 2: Collection

·        Identify when you can collect personal information

·        What sources you can use for personal information

·        Requirements for notifying individuals of collection

·        Exceptions to notification of collection

·        Describe the manner in which you can collect personal information

Module 3: Storage, access and correction

·        Explain the importance of keeping personal information secure in your role

·        Identify ways to protect and control access to personal information

·        How to handle requests for access to personal information

·        When you can refuse to grant individuals access to their personal information

·        Why and when agencies should correct personal information they hold

Module 4: Use and disclosure

·        Describe how to ensure personal information is accurate

·        Determine whether you should retain or dispose of personal information

·        Identify the limits on use and disclosure of personal information

·        In what situations you can use or disclose personal information for direct marketing

·        The prohibition on the assignment or use of unique identifiers

Module 5: Credit reporting

·        Identify the entities involved in credit reporting

·        The principles governing the management and collection of credit information

·        Circumstances in which credit reporters are permitted to use or disclose credit information

·        Your obligations relating to storing credit information, giving individuals access to personal information and making corrections

·        Outline the procedure for dealing with complaints

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Privacy Compliance Training Course

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Course Description

Training on privacy and recognising and dealing with information security risks and threats and the importance of a privacy policy

Product Description

Privacy breaches make headlines all the time. But while everyone thinks they know what privacy is, understanding the importance of a privacy policy and how the laws apply to our work, clients and customers is another matter

Who is this training for?

This training is designed for staff at any level within an organisation that comes in contact with private information or could be at risk of breaching privacy laws, or who need to understand the importance of a privacy policy.

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Course Outline

Module 1 : Introducing privacy

    •What is personal information?

    •Types of information collected

    •How to manage personal information

    •Information use and information disclosure

    •How to store, access and correct information

Module 2 : Management and collection

    •The importance of a privacy policy

    •Assessing individuals’ right to deal with entities anonymously or pseudonymously

    •Collecting solicited personal and sensitive information

    •Dealing with unsolicited personal information

    •Notifying individuals

Module 3 : Use and disclosure

    •Primary and secondary purposes of data collection

    •When you cannot perform direct marketing

    •Requirements under other laws, codes or practice and standards

    •Ensuring compliance with privacy law by overseas recipients

    •Adopting, using or disclosing government-related identifiers

Module 4 : Storage,access and correction

    •Quality of personal information requirements

    •Data breaches

    •De-identifying or destroying personal data

    •Dealing with requests for access to personal information

    •Correcting personal information

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Privacy

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Course Description

This course trains staff on businesses’ obligations under the Australian Privacy Act and the Australian Privacy Principles (APPs)

Product Description

Dealing with personal information

Privacy breaches make headlines all the time. But while everyone thinks they know what privacy is, understanding how the laws apply to our work, clients and customers is another matter.

Salt Compliance Privacy training breaks down the privacy requirements into language that learners can understand, supported by a rich visual design.

The introductory module summarises the key concepts surrounding how we handle personal information at work. Subsequent modules explore the Australian Privacy Principles (APPs) in more detail. The final module focuses on
credit reporting obligations.

Scenarios and case studies appear throughout the modules, helping to place the training into vivid practical context.

The course contains a fresh look and feel that is intended to attract learners’ active engagement throughout the training, without overwhelming or distracting them from the concepts.

Who should do this training?

This training is designed for staff at any level within an organisation that comes in contact with private information or could be at risk of breaching Australian privacy laws.

It is designed to cater for a diverse audience and all levels of staff, and addresses all 13 Principles in plain language.

If your organisation has any specific privacy requirements, the Salt Privacy standard format can be customised to your individual needs. If you are in the health sector, please enquire about our Health Privacy course.

Custom courses

If your organisation has any specific privacy requirements, the Salt Privacy standard format can be customised to your individual needs. If you are in the health sector, read about Salt Health Privacy.

  • Generic course
  • Health Privacy

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For more information on other GRC Solutions’ privacy training resources:

Australia

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles

Credit Reporting – covering the Credit Reporting Act

Health Privacy

New Zealand

Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

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Course Outline

  • Module 1: Introducing privacy
  • Module 2: Management and collection
  • Module 3: Use or disclosure
  • Module 4: Storage, access and correction
  • Module 5: Credit reporting obligations

Personal Data Protection compliance training course- Singapore

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An IBF Accredited Course

Handling personal data and personal data protection in Singapore or of people in Singapore and the importance of a privacy policy

Dealing with personal information

Privacy relates to any personal data  – whether true or not − that can identify us. We share personal data every day: in emails, text messages, photos, videos, credit cards and online banking. Modern technology has made it easy to send and store personal data. Businesses need to ensure their staff understand what is required of them when dealing with individuals’ personal information.

What is protection of Personal Data?

Privacy laws aim to protect our personal data. They are intended to ensure that organisations comply with set rules for handling this data. Any personal data that is accessed, kept or used by organisations must comply with these rules (unless an exemption applies).

What is the role of PDPA?

The Personal Data Protection Act, Singapore(PDPA) is a law that sets out the rules for handling personal data. It establishes open and fair processes for how organisations collect, use and disclose personal data, including data about their customers. Under the PDPA, any personal data stored by an organisation must be kept accurate, up-to-date and secure. The PDPA also gives individuals the right to access any personal data held about them and to ask for it to be corrected if it is wrong.

The PDPA applies to all individuals, companies, associations or bodies of persons, incorporated or unincorporated whether located in or outside Singapore.

Who is this training for?

This course is designed to cater for a diverse audience and different levels of staff in plain English. If your organisation has any specific data privacy requirements, this course can be customised to your individual needs.

For more information on other GRC Solutions’ privacy training resources:

Australia

Privacy – Covering the Privacy Act and the Australian Privacy Principles

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles

Credit Reporting – covering the Credit Reporting Act

New Zealand

Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

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Course Outline

  • Module 1: Personal data protection
  • Module 2: Personal data protection (advanced)
  • Module 3: Do  Not Call – your rights and responsibilities (for sales and marketing staff)
  • Module 4: Preventing and responding to data breaches
  • Module 5: GDPR