Ten Compliance Training Program Design Objectives

In this article, Thomas Fox, Compliance Evangelist based in Houston, TX, discusses the requirements for creating and managing an up-to-date, effective, and efficient compliance training program. The design of a compliance training program must be rigorous and utterly professional – there is no place for amateurism.

Incident Management

Course Description

This course explores what an incident is and how to address it, from building an incident management register, to collecting and interpreting data within it. Depending on what kind of incident has taken place, different types of registers can be used to record the event. This information can then form the basis for making a targeted response, in which incident-related issues are escalated to the relevant people at the appropriate time.

Who is this training for?

This course applies to anyone in the workplace – including compliance and risk managers, senior management or other employees – who may be in a position to observe, record or respond to incidents within their organisation.

Course Outline

Module 1 : Defining Incident Management

• The objectives of incident management process

• The types of registers

• How Incident Management fits into the overall risk management framework

Module 2 : Incident Management Inputs

• Building an incident management register

• Linking risk causes, risk events and controls to incidents

Module 3 : Incident Management Processes

• Collecting incident-related information

• Aggregating incident data to produce summary data

Module 4 : Incident Management Outputs

• The types of reports

• Notification and escalation emails

• Using reports and taking action

LearnXLive! 2021 Best Compliance Training Project

We won this award for our holistic Design and Distribution Obligations Training program – South West Credit was a major partner

Key Risk Indicators (KRIs)

Course Description

Key Risk Indicators (KRIs) are observable and measurable information that can be used to

identify the symptoms and “red flags” created by risks. This course explores how to identify KRIs in your organisation, linking them to both the risks and the

controls necessary to contain them. It examines how to collect, score and find patterns in KRIs across different units in your organisation. And it looks at the steps employees can take to report and escalate issues about KRIs to the appropriate management or committees within the organisation.

Who is this training for?

This course applies to all organisations looking to manage risks in their business by identifying the “red flags” of risk and taking action.

Course Outline

Module 1 : Defining Key Risk Indicators (KRI’s)

• What are KRIs?

• Objectives of KRIs?

• Types of KRIs

• Identifying KRIs

Module 2 : KRI Inputs – Determining the parameters

• Assigning KRIs

• Setting frequency

• Determining thresholds

• Linking KRIs to risks and controls

Modeule 3 : KRI Processes – Collection, scoring and Aggregation

• Collecting KRIs

• Scoring KRIs

• Aggregating KRIs

Module 4 : KRI Outputs – Reporting and Follow-up Process

• Reporting KRIs

• Notifying and escalation issues relating to KRIs

• Using reports and taking action

LearnXLive! 2022 Best Compliance Team – GRC Solutions’ Content Team

We won this award for bringing CCI’s vast network of clients into a new world of efficient, effective, rapidly updated online compliance training

Mental Health in the Workplace

Course Description

Mental Health in the Workplace

Understanding mental health for our professional and personal lives

1 in 5 Australians will experience a mental health condition in any year. 45% of Australians aged between 18 and 85 will experience a mental health condition in their lifetime. Mental health issues can impact our workplaces, and our workplaces can likewise impact people’s mental health.

The World Health Organisation offers a definition of mental health as a state of wellbeing in which we can realise our own abilities, work productively and contribute to our communities. While experiencing stress and a range of emotions are normal, there are times when we may find it difficult to shift out of a low mood or cope with regular stresses – and this may indicate the presence of mental health issues or a diagnosable condition.

Wherever we work, mental health is something we must prioritise and value. Employers are required to actively manage health and safety risks in the workplace. In some states and territories, this includes risks to mental health as well as physical health.

GRC Solutions offers this fully customisable course on Mental Health on the Workplace to help individuals understand and identify common mental health issues, to provide support to co-workers who may be experiencing mental health issues and to play their part in breaking down stigmas surrounding mental health.

Who is this training for?

This module is designed to be accessible for anyone in an organisation.

Mental health is important, no matter your role.

Course Outline

  • Defining mental health
  • Effects of poor mental health for individuals and society
  • Signs of mental health issues
  • Supporting people
  • Building a mentally healthy workplace

Third Party Risk

Course Description

This course guides you through the four steps associated with  handling  third  party  risk:  scoping,  risk  assessment,  due diligence and approval/post-approval risk mitigation.The  lessons covers  major  international  anti-corruption  laws,   including   the   US   Foreign   Corrupt   Practice   Act   (FCPA) and the UK Bribery Act. Jargon is kept to a minimum. Where possible, stories are used to paint a vivid picture.

Who is this training for?

Employees at all levels need to recognise the risks associated with third parties and how to identify them. This course guides staff through the four steps associated with handling third party risk.Management are trained to identify, minimise and handle corruption risks. General employees learn the role they play in ensuring that due diligence occurs.

Course Outline

Module 1 : Introducing Third Party Risk

   •The role of third party due diligence in your organisation’s ABC obligations

   •Scope of due diligence

   •Key corruption risk factors

   •Organisational benchmarks regarding third party risks

   •Assessing corruption risk as high, medium or low

Module 2 : Due Diligence and Approvals

   •The data collection process

   • Key aspects of third parties to research

   •Validating research• Monitoring third parties post-approvals

   •Supporting due diligence and anti-corruption processes

Module 3 : Due Diligence for Employees

   •The role of third party due diligence in your organisation’s ABC obligations

   •Key corruption risk factors

   •The due diligence process

   •Monitoring third parties post-approvals

   •The function of whistle-blower policies

LearnXLive! 2022 Best Compliance Training Project with Catholic Church Insurance

We won this award for bringing CCI’s vast network of clients into a new world of efficient, effective, rapidly updated online compliance training

Tax File Number and Withholding Tax

Course Description

  • The procedure for collecting TFNs
  • The application of withholding tax where a TFN is not quoted
  • The TFN and withholding tax rules for special customers

LearnXLive! 2022 Best Compliance Training Project with Unity Bank

We won this award for our wholistic approach to supporting our client in meet transformational challenge in a very tight time frame