Compliance and Control Attestation

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Course Description

“Come to terms with all of your organisation’s compliance requirements.”

Identifying your compliance requirements

Every organisation faces a range of internal and external compliance risks. This final course in the Protecht suite of risk management courses considers how to identify the risk of compliance breaches and apply appropriate controls, from reporting to workflow escalation.

Compliance programs can be defined as a series of questions that employees respond to on a periodic basis to ensure compliance with relevant obligations, controls, contractual requirements, policies and procedures.

The breadth of compliance issues that organisations are liable to brush up against can be daunting. This course explores what goes into a compliance program: how to build libraries of internal and external compliance requirements; prepare for and report on them; notify the relevant people and take appropriate action.

Who is this training for?

Everyone in the workplace – including compliance and risk managers, senior management or other employees – has a role to play in addressing their organisation’s and their own compliance requirements.

Course Outline

  • Module 1: Defining compliance
  • Module 2: Compliance inputs
  • Module 3: Compliance processes
  • Module 4: Compliance outputs

Complaints Handling

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Course Description

  • Why we have a structured complaints-handling process
  • What we mean by a “complaint”
  • Who can make a complaint
  • Dealing with complaints
  • The complaints process
  • Timeframes for dealing with complaints
  • The feedback loop
  • Unresolved complaints and the role of the EDR Scheme

Competition and Consumer Protection for Universities – Australia

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Course Description

This course has been tailored specially for Australian universities. It is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching the Competition and Consumer Act – all explained using plain English.

Universities operate in a highly competitive market for the supply of tertiary education services to full and part-fee paying students, and students are likely to have enforceable consumer protection and other rights under the CCA.

Universities also compete for students on non-price factors and have customers through their ordinary commercial operations. The Competition and Consumer Act (CCA) applies to universities’ business activities such as dealing with suppliers, research partners and food retailers among others. The CCA also prohibits universities from engaging in anti-competitive conduct and conduct which is unfair or unconscionable.

Who is this training for?

It is important that University staff understand the requirements of the CCA and how it applies in the unique University environment.

Course Outline

  • Module 1:Introducing competition law
  • Module 2:Anti-competitive behaviour
  • Module 3:Advanced anti-competitive behaviour (part 1)
  • Module 4:Advanced anti-competitive behaviour (part 2)
  • Module 5:Product liability
  • Module 6:Advertising

Competition and Consumer Protection for FMCG – Australia

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Course Description

This course has been tailored specially for fast-moving consumer goods (FMCG). It is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching the Competition and Consumer Act – all explained using plain English.

The CCA affects every facet of your business and at all levels, from sales and marketing, to branding and choice of retailer or supplier. The focus of competition regulators on the supply chain and retailing of fast-moving consumer goods (FMCG) continues to grow due to the intense levels of competition between players in these markets, and the exposure of consumers to these products and providers.

Salt Compliance Competition and Consumer Protection for FMCG covers the common areas where
organisations and individuals are often scrutinised, including cartels, misuse of market power, misleading and unfair conduct, product liability and advertising and publication practices.

Who is this training for?

Anyone who is involved in business transactions or external communication with customers,
suppliers and the general public needs some understanding of competition and consumer law.
The same rules apply to frontline staff and senior executives.

Course Outline

  • Module 1:Introducing competition law
  • Module 2:Anti-competitive behaviour
  • Module 3:Advanced anti-competitive behaviour (part 1)
  • Module 4:Advanced anti-competitive behaviour (part 2)
  • Module 5:Product liability
  • Module 6:Advertising

Competition and Consumer Protection – Australia

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Course Description

“Breaches can result in a penalty of up to $10 million for companies and up to $500,000 for individuals per offence”

Reduce risk and avoid personal liability

Competition and Consumer Protection is one of our most popular courses. Our new course refreshes the training, making it even more accessible and succinct than ever – using plain English, practical examples and an engaging new visual design.

The Competition and Consumer Act (CCA affects every facet of your business and at all levels, from the sales and marketing teams to contractors engaged in individual projects. Pleas of ignorance, either from an employee who didn’t know about the law or from senior management claiming ignorance of employees’ actions, will fall on deaf ears in the event of a dispute.

This course describes the various anti-competitive behaviours that are recognised and prohibited by the CCA. As with all Salt Compliance courses, you can choose who needs to study which module. Introducing Competition Law explains the basics and addresses all staff. Anti-Competitive Behaviour appears in two formats: in a single module suitable for all employees and two-module advanced training which caters for employees with additional workflow responsibilities. There are also optional modules that focus specifically on product liability and the competition law concerns that relate to advertising.

Who is this training for?

Anyone who is involved in business transactions or external communication with customers, suppliers and the general public needs some understanding of competition and consumer law. The same rules apply to frontline staff and senior executives.

Course Outline

  • Module 1:Introducing competition law
  • Module 2:Anti-competitive behaviour
  • Module 3:Advanced anti-competitive behaviour (part 1)
  • Module 4:Advanced anti-competitive behaviour (part 2)
  • Module 5:Product liability
  • Module 6:Advertising

Commercial Practices and Acquisitions – New Zealand

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Course Description

The Salt Compliance Commercial Practices and Acquisitions course identifies the common areas where organisations and individuals often go wrong. The course is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching these laws – all explained in plain English and easy terms.

The Commerce Act and the laws it imposes affects every facet of your business and at all levels – from the sales and marketing teams to suppliers or distributors. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws.

The Commerce Act is the primary piece of legislation in New Zealand governing competition law. Its principal goal is to promote competition in New Zealand markets by prohibiting certain business practices that are anti-competitive. The Act addresses restrictive trade practices and business acquisitions, provides for authorisations and clearances, and allows for the imposition of price control in various markets.

Who should do this training?

Anyone who is involved in decision making in business transactions and senior management.

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Course Outline

This course is a component of the Trade Practices suite, which can also include Fair Trading and Consumer Guarantees

  • Module 1: Restrictive trade practices

Code of Conduct Training

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Course Description

What are the values and standards that every employee must comply with in the course of their work?

This one-module training course aims to cover the basic principles that commonly apply to codes of conduct, drawing on scenarios and engaging graphics to bring the topics to life.

From making ethical decisions at work based on respect, integrity and professionalism to exploring workplace health and safety standards, the protection of company property, the rules relating to gifts, benefits and conflicts of interest, and the handling of technology and personal information — this course highlights illegal and prohibited behaviours while identifying ways of working to which we can all aspire.

Who should do this training?

This training is suitable for all employees and job levels.

Customisable

We specialise in quickly and economically customising our off-the-shelf courses to suit the requirements of individual businesses. We can produce a version of Code of Conduct Training that aligns with your specific policies and regulatory compliance obligations.

Duration

The course should take learners around 15 minutes to complete. It is also suitable to roll out as microlearning.

“A code of conduct embodies the values of an organisation.”

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Course Outline

  • Define what a code of conduct is
  • Explain the standards for workplace behaviour, health and safety
  • Describe the obligations with respect to property and fraud
  • Highlight the rules in relation to gifts, benefits and conflicts of interest
  • Identify considerations for cybersecurity and personal information

Child Protection – Australia

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Course Description

Every child must be respected, cared for and kept safe at all times. While there are broad underlying principles for child protection, they are enforced by a range of different state, federal and international laws.

This course provides an overview of current child protection regulations in Australia. It explains who is responsible for child protection, who regulates it and what legal obligations are currently in place.

Who is this training for?

This course is recommended for staff who may be in contact with children as part of their day-to-day work, such as floor staff, security guards and council staff. It is also applicable for those involved with children as part of their business.

Course Outline

  • Module 1: Introduction to child protection
  • Module 2: Identifying child abuse
  • Module 3: Mandatory reporting
  • Module 4: Child protection in leadership (managers and recruiters)

 

AML/CTF Training for finance sector

AML/CTF Training for finance sector

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Course Description

Money laundering is the process by which money obtained through criminal activities is given the appearance of having come from a legitimate source. The money in question may come from drug trafficking, terrorist activities, tax evasion or other crimes. It usually involves moving the funds around the banking system until they can no longer be linked to the criminal activities they were sourced from.

In order to reduce the risk of money laundering and the financing of terrorism, reporting entities have obligations under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006. The Salt Compliance Anti-Money Laundering course trains reporting entities and their representatives to understand their obligations and provides a general understanding of the risks related to money-laundering and terrorism financing.

We explain how to adopt an AML program, conduct Know-Your-Customer procedures and to provide reports to Australia’s anti-money laundering regulator AUSTRAC.The intent of this course is to provide a general understanding of money-laundering and terrorism-financing risks, and give specific understanding of the various legislative obligations imposed by the Act.

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Who should do this training

This training is designed as an introduction for all employees of deposit taking institutions that operate only in Australia. It also includes advanced modules relevant to managers and staff with specialised roles

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For more information on other GRC Solutions’ AML/CTF training resources:

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Australia

Anti-Money Laundering– covering the responsibilities of financial services and other businesses in general

New Zealand

Anti-Money Laundering – New Zealand

USA

Anti-Money Laundering – USA

Singapore

Anti-Money Laundering – Singapore

Malaysia

Anti-Money Laundering – Malaysia

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Course Outline

  • Module 1: Introducing AML/CTF
  • Module 2: ML/TF Methodologies
  • Module 3: Customer due diligence
  • Module 4: Ongoing customer monitoring
  • Module 5: Reporting to AUSTRAC