Cyber security – the overlooked factor in Privacy Protection

Cybersecurity is key to privacy compliance because human factors are the major contributors to privacy breaches in Australia

Course Customisation – the quick and inexpensive fix

Putting your own stamp on compliance training – quickly and within budget

Fair Trading – New Zealand

Course Description

The Fair Trading Act affects every facet of your business and at all levels – from the sales and marketing teams to suppliers and manufacturers. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws. The Fair Trading Act is intended to regulate trade practices and the disclosure of business information in the market. It is based on the premise that goods and services must be traded on their true merits and that customers are entitled to be properly informed.

Our Fair Trading course identifies the common areas where organisations and individuals go wrong. The course is legally comprehensive and gives practical tips on how to avoid hefty penalties and personal liability that come with breaching these laws – all explained in plain English and easy terms.

Who should do this training?

Anyone who is involved in business transactions or direct communications with customers, suppliers and the general public needs some understanding of trade practices law. The
same rules apply to front-line staff and senior executives.

Course Outline

This course is a component of the Trade Practices suite, which can also include Consumer Guarantees and Commercial Practices and Acquisitions

  • Module 1: Introduction to the Fair Trading Act
  • Module 2: Misleading and deceptive conduct
  • Module 3: Consumer information and product safety

Consumer Credit Regulation – where compliance training is key

Staff need training in the complexities of Fair Credit Reporting, Fair Lending, and Truth in Lending

Consumer Guarantees – New Zealand

Course Description

The Salt Compliance Consumer Guarantees course identifies the common areas where organisations and individuals often go wrong. The course is legally comprehensive and gives practical tips on how to avoid the hefty penalties that come with breaching these laws – all explained in plain English and easy terms.

The Consumer Guarantees Act affects every facet of your business and at all levels – from the sales and marketing teams to suppliers and manufacturers. The purpose of this course is to create awareness among your members of staff on how to identify and reduce the risk of breaching these laws.

The Consumer Guarantees Act applies to suppliers of goods and services to consumers in trade, regardless of whether the suppliers are individuals or companies. The Act provides consumers with specific guarantees such as acceptable quality, fitness for purpose, title and price.

Who should do this training?

Anyone who is involved in business transactions or direct communications with customers, suppliers and the general public needs some understanding of trade practices law.

Course Outline

This course is a component of the Trade Practices suite, which can also include Fair Trading and Commercial Practices and Acquisitions

  • Module 1: Provision of goods
  • Module 2: Provision of services

Changes to the Singapore Personal Data Protection Act – why they matter to you

The Singapore PDPA has been significantly strengthened and imposes new responsibilities on businesses that work with Singaporeans

Case Study – Global Fund Manager requiring multi-jurisdictional eLearning courses

How Salt® Compliance LMS helped a global fund manager with over A$50 billion assets streamline its compliance training across multiple jurisdictions.

Ethical Decison Making

Course Description

“Every choice, every decision we make helps to shape the world, for good or for ill.”
Dr Simon Longstaff, St James Ethics Centre

Good decision making in action

Developed in conjunction with the St James Ethics Centre, the Business Ethics course gives employees an understanding of how ethics apply to the workplace and how they can contribute to a more pleasant and productive working environment. The course is delivered in a practical way – meaning it relates ethical considerations to day-to-day organisational roles. Students learn about processes and principles, and how they apply to a wide variety of workplace situations and scenarios; helping them develop their own process for good decision making and action.

Who should do this training?

This course is suitable for anyone who has contact with other people during the course of their everyday job – whether it is colleagues, clients, suppliers, staff, managers, etc. As with all Salt courses, the training is designed to cater for a diverse audience and all levels of staff; from mailroom staff right up to senior executives. Some of the modules – for example, “Ethics and good decision making” – explain the basics of ethics while other modules cater for those who need to have a deeper understanding on an organisational level such as managers.

Course Outline

  • Module 1: Ethics and good decision making
  • Module 2: Workplace relationships
  • Module 3: Business relationships
  • Module 4: Ethical dealings with your organisations
  • Module 5: An ethical organisation (for managers)

Case Study – Engineering firm Bullying and Harassment

How GRC Solutions Consultants helped an engineering firm deal with bullying & harassment, and reinvigorate the workplace standards.

Case Study – Engineering and Infrastructure client customised compliance training

How GRC Solutions helped an ASX listed provider of Engineering and Infrastructure provide customised training to 20,000 employees.