Whistleblowing

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Course Description

Would you feel confident speaking up if you encountered misconduct in your organisation?

Whistleblowing is the act of exposing misconduct or an improper state of affairs within an organisation. Research shows that businesses that receive and investigate whistleblower reports show a significant and lasting decline in misconduct incidents. But often employees are reluctant to report misconduct they notice at work because of fear that the organisation or another employee will take adverse action against them for speaking up.

Organisations must build trust with their employees (and other third parties) to encourage them to make reports. This means creating a workplace culture of whistleblowing, and having clear and dedicated systems in place to ensure whistleblowers are protected and aware of their rights.

This courses uses real-life examples and scenarios to guide individuals on what to do when a reportable situation arises, what to expect from the reporting process and what protection they can expect. Advanced modules cover how to institute a whistleblowing culture from the top down.

Who should do this training?

This course contains a general module suitable for employees at all levels and in all facets of your organisation, as well as module for managers on whistleblowing obligations at an organisational level.

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Course Outline

  • Module 1: Introduction to whistleblowing
  • Module 2: Whistleblower protections (for managers and other senior employees)

Unconscious Bias

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Course Description

Unconscious Bias – what’s in this course

Everyone has unconscious biases of one sort or another, which can affect the objectivity of our decision-making

Awareness, analysis, action

Unconscious biases cause us to unintentionally favour or disfavour certain people over others. Everyone has unconscious biases of one sort or another. That doesn’t make us bad people. But it does mean there’s often room for more objectivity in our decision-making.

Unconscious bias is most commonly raised in recruitment but it affects all areas of an organisation, including team selection, enforcement of codes and policies and day-to-day tasks, how meetings are run and who gets credit for a job well done. Learning to recognise and analyse your unconscious biases leads to fairer and more reasonable outcomes and helps to create an inclusive organisational culture.

This course uses realistic scenarios to illustrate some of the problems created when people’s biases go unexamined and offers you a range of practical techniques to help you evaluate whether a bias is  useful or not.

Who should do this training?

This course is suitable for employees at all levels and in all facets of your organisation, not just human resources staff.

Workplace Behaviours

We also cover Unconscious Bias in our Workplace Behaviours course – more information here

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Course Outline

  • Module 1: Introduction to unconscious bias
  • Module 2: Managing unconscious bias in your organisation

UK Bribery Act

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Course Description

The UK Bribery Act has been described as groundbreaking in scope and reach, and as one of the world’s toughest and most comprehensive pieces of anti-bribery legislation.

This course explains the context and substance of the UK Bribery Act and key strategies for managing risks.

It explains what bribery is and supplies an overview of global trends in corruption.

The course then breaks down information about the international reach of the Act. It identifies the four bribery offences recognised by it – including the so-called ‘corporate offence’ under which organisations could be held accountable – and outlines who is at risk and what red flags to look out for.

The course finally addresses ways to manage risks, taking into account the UK Ministry of Justice’s six guidelines for adequate procedures, as well as issues such as business expenditures and facilitation payments.

Who is this training for?

This training applies if:

  • your organisation was incorporated or formed in the UK
  • your organisation carries on part of its business in the UK, regardless of its place of incorporation
  • any act or omission forming part of a bribery offence occurs in the UK
  • your organisation provides services to another organisation in the UK – for example, it acts as an agent of the UK organisation
  • you are a UK citizen or resident in the UK (even if the bribery act is committed outside of the UK), or as a senior officer of the body corporate, you consented or connived to the commission of an offence by the body corporate.

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Course Outline

  • Module 1: International bribery and corruption
  • Module 2: Offences under the UK Bribery Act
  • Module 3: Managing risks under the UK Bribery Act

Workplace Behaviours Compliance Training Course

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Course Description

Workplace Behaviours – What’s in this course?

Changing workplace cultures by changing behaviours

The consequences of workplace bullying, discrimination and harassment have never been more widely known.

Bullying, discrimination and sexual harassment can harm individuals’ mental health and safety. They can lead to heavy costs for organisations, including reputational damage, compensation orders and high staff turnover.

What should you do if you see a colleague being bullied? Where does flirting stop and harassment begin? How do you prevent uncomfortable or unsafe situations from taking place?

Anyone can be a victim, perpetrator or bystander, and everyone has a role to play in creating a workplace culture where diversity is valued and individual dignity is respected.

This course provides tools for learners to recognise and prevent unacceptable behaviour, and outlines practical support for individuals who experience bullying, discrimination or sexual harassment.

Manager-specific modules focus on strategies and procedures for managing incidents.

The training also explores how becoming aware of our unconscious biases, developing our cultural competence and promoting accessibility can make our workplaces truly diverse and inclusive.

Who is this training for?

This course caters to the whole organisation, with specific modules for managers and supervisors on how to identify misconduct and address complaints.

The standard you walk past is the standard you accept.

Unconscious Bias

We also offer standalone training on unconscious bias to help you and your staff recognise and analyse your unconscious biases, in order to deliver fairer and more reasonable outcomes and to create an inclusive organisational culture.

See here for more details.

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Course Outline

  • Module 1: Workplace bullying
  • Module 2: Discrimination and sexual harassment
  • Module 3: (Advanced) Bullying, discrimination and sexual harassment
  • Module 4: (Advanced) Dealing with incidents and complaints
  • Module 5: Diversity and inclusion

 

Introduction to Risk Management

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Course Description

“Everyone can benefit from Risk Management training.”
Alf Esteban, Protecht

We are pleased to offer Protecht’s popular Introduction to Risk Management course. This course introduces the concept and nature of risk as it relates to a range of organisations using a variety of concepts to aid topic understanding.
Chapter 1 identifies the nature and behaviour of risk and explores concepts such as Risk Awareness, Risk Acceptance and the risk lifecycle. It describes how different types of controls minimise risk, and considers the types of risks usually faced by financial institutions.
Chapter 2 considers the aims, objectives and key components of the Risk Management process within an organisation. It expands on the concept of the risk lifecycle, as illustrated by a Risk Funnel chart. It explains the 3 Lines of Defence Model and the various Risk Management Standards and methodologies used globally.
Chapter 3 explores the Risk Management process as defined by ISO 31000 and AU/NZS, and explains how Risk Management tools apply to business processes.

WHO IS THIS TRAINING FOR?

This training is suitable for those seeking an introduction to the field of risk management and those who need to have a broad understanding of risk management.

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Course Outline

Module 1 : The nature and types of risk

Module 2 : Risk Management, Frameworks and Standards

Module 3 : The Risk Management Process

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Introduction to the Office of Foreign Assets Control (OFAC)

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Course Description

This training is for banking staff on how to avoid dealing with sanctioned countries, businesses and persons

There are severe penalties for banks that commit OFAC violations. Staff need to understand how the OFAC works and how to avoid committing violations.

This short, single-module course gives an overview of OFAC, is functions and how it works. The training provides an overview of the Sanctions List and the sorts of individuals and entities that may be included in it.

Learners are introduced to the compliance obligations that OFAC imposes on banks and given information on how they, personally, should act to support the bank in meeting those obligations. The penalties for non-compliance are discussed.

Who is this training for?

The course is a suitable introduction for all banking staff who on-board customers or who handle customer transactions.

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Scenario

Jasmine is an executive officer at My Save Bank, which has its head office in Ohio. While undertaking an audit of pending transactions, she discovers a number of large sums of money being transferred to a foreign national in Yemen. Jasmine is concerned that the account name and details look suspicious and are not what My Save Bank would typically deal with.

What should Jasmine do next?

Retail Banking Compliance Training

This course is part of the Retail Banking Compliance Suite

The courses available are

For more details, click on the course names above.

Course Outline

  • Explain the background and purpose of OFAC
  • Describe who must comply with OFAC
  • Explain the purpose of the SDN list
  • Promote understanding of the penalties for violations, civil and criminal

Introduction to Trade Finance

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Course Description

Trade is not without risk for buyers and sellers, and international trade has certain features that enhance that risk.

In a globally interconnected world trade has become a part of our daily lives. This prominent feature of the global economy has developed and matured over hundreds of years and is a tribute to human ingenuity to cooperate for mutual benefit. However, trade is not without risk for buyers or sellers and international trade has certain features that enhance that risk. Banks have traditionally played a crucial role as facilitators to mitigate the risks inherent to international trade. This training will review features of international trade, focus on the financing of trade and in particular on the role that banks play.

The Introduction to Trade Finance e-learning course has especially been designed by subject matter experts to provide banking professionals with an overview of Trade Finance and the role of Financial Institutions.

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Link with Trade Based Money Laundering

On completion of the course you will have developed a good foundational understanding of global trade and how companies settle their international commerce. Therefore this course, in combination with i-KYC’s TBML course, will also be valuable for learners who are still developing their technical Trade Finance knowledge.

Who should do this training?

This course is suitable for:

  • Client-facing Commercial Bankers
  • Trade & Commodity Finance specialists
  • Customer support staff
  • Risk Management analysts
  • AML Compliance officers.

Download the course outline here

Specialized Financial Economic Crime Training

GRC Solutions is thrilled to collaborate with leading financial crime advisory firm, i-KYC, pairing their premium content library with our award-winning Salt Learning technologies to improve your approach to addressing Financial Economic Crime (FEC).

Download our brochure here

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Course Outline

Module 1: Introduction

  • Fundamentals of International Trade
  • International Trade Governance & Risks
  • Introduction to Trade Finance

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Module 2: Trade Settlement Methods

  • Clean Payments
  • Documentary Collections
  • Letter of Credits
  • Guarantees

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Module 3: Risks & Roles of Banks

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Module 4: Knowledge Check

Insider Trading

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Course Description

Many organisations have a large number of employees who could come into contact with confidential information that could affect the share price of a listed company.

Are all of your employees familiar with insider trading laws? A person does not need to be an employee of a stockbroker or merchant bank to be caught by these laws.

Many listed companies have a large number of employee shareholders. Those employees should know when they can trade in the company’s shares.

Who is this training for

This training is suitable for anyone who comes in contact with confidential information regarding the share price of a listed company, such as:

  • personal assistants
  • senior managers
  • staff in mail rooms
  • IT departments

Custom courses

We have two versions of this course available:

  • Generic course
  • Insider Trading for Financial Services Organisations

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Course Outline

  • Module 1: Introduction to insider trading
  • Module 2: Who is an insider?
  • Module 3:What is trading?
  • Module 4: Trading in Your Companys Securities?

 

Fraud Awareness

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Course Description

It may surprise you to learn that fraud in Australia is higher than the international average, arising in more than half of organisations. This costs the economy billions of dollars and organisations an average of $3 million. In addition, fraud can cause a loss of reputation and eventual loss of business profitability.

The most powerful anti-fraud weapon are educated and aware employees. The Salt Fraud course educates employees as to the types of behaviour that constitutes fraud, and provides a comprehensive list of fraud indicators to foster internal monitoring.

Building a culture of awareness and responsibility can reduce the risk of fraud and increase detection rates, thereby reducing the monetary and other costs of fraud.

Who is this training for?

The Salt Fraud course is tailored such that it is relevant to a diverse range of employees. This is because any person within an organisation is capable of committing fraud. This course is hence a valuable and appropriate tool for staff at all levels within an organisation, ranging from front-line staff to management.

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Course Outline

  • Module 1: What is fraud?
  • Module 2: Fraud risks
  • Module 3: Common fraud schemes
  • Module 4: Fraud red flags
  • Module 5 :Risk management

 

General Data Protection Regulation (GDPR)

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Course Description

Training for staff on GDPR personal data protection and GDPR compliance to avoid GDPR fines

Product Description

The standard of privacy and security of personal information has never been higher. Meeting your General Data Protection Regulation (GDPR) obligations isn’t just a matter of GDPR compliance, it’s a matter of consumer confidence.

The General Data Protection Regulation (GDPR) harmonises privacy law and data processing practice across the EU. But it doesn’t just apply to EU businesses – if you do any business in the EU or collect or use personal information of any individuals located in the EU, you need to comply with the GDPR or you’ll face heavy penalties. Staff at all levels need to understand the importance of privacy policy and the penalties for breaching GDPR.

Who is this training for?

This training is suitable for staff at any level of your organisation, especially those who collect or handle personal information, or as a refresher for Data Protection Officers.

For more information on other GRC Solutions’ privacy training resources:

Australia

Privacy – Covering the Privacy Act and the Australian Privacy Principles

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Financial Services Privacy Training – covering the Privacy Act and the Australian Privacy Principles

Credit Reporting – covering the Credit Reporting Act

Health Privacy

New Zealand

Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

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Course Outline

What rights do individuals have in relation to their personal data

  • How the GDPR compliance involves you
  • Restrictions on processing personal data
  • What rights do individuals have in relation to their personal data
  • What to do in the event of a data breach
  • Fines and penalties for breaching the GDPR