Proliferation Financing Awareness Training

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Course Description

Stakeholders in the financial sector need to understand Proliferation Financing and its consequences

The proliferation of weapons of mass destruction (WMD), including their means of delivery, is a significant threat to global security. Proliferation and its financing are quickly evolving as threat actors find innovative ways of disguising the funding using complex web structures.

This single-module course introduces staff to the concept of Proliferation Financing (PF) and then develops their understanding of how PF works, how it is developing, and the threat it poses to the world. It makes clear how PF differs from money laundering, and how financial services businesses in all countries can be exposed to the risk of having their systems misused to facilitate PF. It contains details on the problems posed by dual use goods.

The lesson provides practical tips and examples to assist in identifying transactions that should be subjected to closer examination. These practical examples empower employees to act in line with their legal and ethical obligations.

Who should do this training?

This course is suitable for customer-facing staff, their managers, and other operational staff who deal with financial transactions.

Download the course outline here

Specialized Financial Economic Crime Training

GRC Solutions is thrilled to collaborate with leading financial crime advisory firm, i-KYC, pairing their premium content library with our award-winning Salt Learning technologies to improve your approach to addressing Financial Economic Crime (FEC).

Course Outline

  • What is Proliferation Financing?
  • Why is the prevention and detection of Proliferation Financing important?
  • What is the Proliferation Financing process?
  • What are the high risk countries for Proliferation Financing?
  • Red flags

Private Health Insurance Code of Conduct Training

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Course Description

All staff of signatories to the Private Health Insurance Code of Conduct, particularly those in customer-facing roles, must understand their specific obligations under the Code

Setting a high standard of conduct across the industry

In 2016,representatives of the private health insurance industry in Australia came together to create an industry-first Code of Conduct that outlines the regulatory, compliance and ethical responsibilities of health funds and intermediaries towards consumers. Being a signatory of the Code signals to your customers that you are committed to high standards of compliance and service.

This one-module course explores the obligations and commitments of private health funds under the Code, including presenting information to customers in plain English; ensuring customer-facing employees are appropriately trained; keeping personal information secure; and maintaining readily accessible internal customer dispute resolution processes. It also provides an overview of important processes concerning intermediaries and when customers join and leave your fund.

The course is accessible and is quick to complete, leaving employees with a better understanding of customers’ rights and private health funds’ compliance responsibilities under the Code.

Who should do this training?

This course provides all employees with a solid, working understanding of their obligations under the Private Health Insurance Code of Conduct.

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Course Outline

Module 1: The Private Health Insurance Code of Conduct

  • How the Code works
  • The Code’s key aspects
  • Employee training
  • Communication with customers
  • When a customer joins or leaves
  • Customer privacy
  • Intermediaries
  • Handling complaints

Privacy Training for Financial Services – Australia

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Course Description

This training is targeted to the various relevant areas of your organisation

Failure to properly collect, handle and protect people’s personal information can put businesses at considerable financial and reputational risk. The Australian Privacy Principles impose strict requirements on businesses, and all staff need to be adequately trained to meet these requirements.

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This suite of seven courses covers all the areas of Australian privacy law that are likely to be encountered in a financial services business. Staff in different areas will focus on different aspects of privacy and this training is designed to allow L&D teams to target learning to the appropriate staff teams. The lessons provide scenarios on each topic. These practical examples illustrate the sorts of customer interaction that staff can expect on a daily basis.

Data breaches involving personal information may be prevented through effective training and enhanced systems, analysis of the first 12 months of mandatory notifications reveals.

Our report shows a clear trend towards the human factor in data breaches — so training and supporting your people and improving processes and technology are critical to keeping customers’ personal information safe.
– Office of the Australian Information Commissioner Report 13 May 2019

Who should do this training?

The course is suitable for all staff who handle personal information. Moreover, all staff, including directors and senior managers, should
be familiar with the introductory material in course one: Overview of Privacy Regulation.

Credit Reporting

GRC Solutions also offers online compliance training in Credit Reporting – see below.

For more information on other GRC Solutions’ privacy training resources …

Australia

Privacy – Covering the Privacy Act and the Australian Privacy Principles

Privacy for Schools – Covering the Privacy Act and the Australian Privacy Principles as they apply to schools

Health Privacy – Health businesses collect and maintain sensitive personal information

Australia – Financial Services

Credit Reporting – covering the Credit Reporting Act

New Zealand

Privacy – New Zealand – covering privacy in New Zealand under the 2020 updates to the law

Europe

General Data Protection Regulation – covering the GDPR – which has global implications

Singapore

Data Protection Singapore – covering the Personal Data Protection Act 2012 and also the implications of the GDPR

Malaysia

Data Protection Malaysia – covering the Personal Data Protection Act 2010 and also the implications of the GDPR

California

California Consumer Privacy Act

Course Outline

Module one: Overview of Privacy Regulation

Module two: Collecting Personal Information

Module three: Dealing with Personal Information (Use andDisclosure)

Module four: Access and Correction

Module five: Mandatory Breach Reporting

Module six: Handling Privacy Complaints

Module seven: Overview of the Australian Privacy Principles (for Supervisors)

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Modern Slavery – non-jurisdictional

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Course Description

Modern slavery can affect any country; the United Nations estimates there are more than 40 million victims of modern slavery worldwide. Modern slavery can occur in any sector or industry, and at any point in a supply chain. High-risk industries include fashion, agriculture, hospitality, construction, electronics and extractives. The risk of modern slavery occurring in supply chains increases for organisations that have extensive, complex or global supply chains.

This three-module course covers what modern slavery is, its prevalence in supply chains, and how its use can most effectively be prevented by organisations. Both modules contain practical scenarios relating to issues affecting organisations with modern slavery in their supply chains. These scenarios equip staff to identify and take steps to prevent modern slavery from occurring in their supply chains.

Who is this training for?

This training is suitable for a wide variety of staff including those working in procurement, compliance or risk roles as well as those working in a front-line capacity.

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Course Outline

  • Module 1: Introduction to the prevention of modern slavery
  • Module 2: Preventing the use of modern slavery in supply chain

Modern Slavery Awareness

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Course Description

Are your staff equipped to identify and appropriately respond to modern slavery risks?

Do you need short, effective training to raise staff awareness of the indicators of modern slavery and how they should respond?

Modern slavery can affect any country: the United Nations estimates there are more than 40 million victims of modern slavery worldwide. It can occur in any sector or industry, and at any point in a supply chain. High-risk industries include fashion, agriculture, hospitality, construction, electronics and extractives. The risk of modern slavery occurring in supply chains increases for organisations that have extensive, complex or global supply chains. Your staff – including your front line and non-specialist staff – must be aware of the risks of modern slavery, and the ensuing consequences your business could face if they’re left unchecked.

Modern Slavery – Awareness is a single-module, awareness course that equips your staff with an understanding of:

  • The definition of Modern Slavery
  • How to explain the occurrence of modern slavery in supply chains
  • What can be done to combat and prevent the existence of modern slavery

Who is this training for?

This training is an express, 10 minute variant of our three-module Modern Slavery – Australia and non-jurisdictional courses. It is designed to equip your front line staff with general awareness surrounding modern slavery.

It is also suitable for volunteers, contractors and students.

Course Outline

  • Module 1: Modern Slavery Awareness

Modern Slavery

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Course Description

Modern slavery can affect any country; the United Nations estimates there are more than 40 million victims of modern slavery worldwide. Modern slavery can occur in any sector or industry, and at any point in a supply chain. High-risk industries include fashion, agriculture, hospitality, construction, electronics and extractives. The risk of modern slavery occurring in supply chains increases for organisations that have extensive, complex or global supply chains.

This three-module course covers what modern slavery is, its prevalence in supply chains, and how its use can most effectively be prevented by organisations. Both modules contain practical scenarios relating to issues affecting organisations with modern slavery in their supply chains. These scenarios equip staff to identify and take steps to prevent modern slavery from occurring in their supply chains.

Who is this training for?

This training is suitable for a wide variety of staff including those working in procurement, compliance or risk roles as well as those working in a front-line capacity.

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Course Outline

  • Module 1: Introduction to the prevention of modern slavery
  • Module 2: Preventing the use of modern slavery in supply chains
  • Module 3: Australia-wide modern slavery laws

National Consumer Credit Protection

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Course Description

In 2010, state and territory-based credit laws were moulded into a national approach known as the National Consumer Credit Code. With it, a large range of requirements and obligations were added, leaving many to wonder how their organisation would be affected.

This course explains in plain English what the main requirements are and how to comply with them.

Who is this training for?

The course is aimed at all organisations who engage in credit activities. It is specifically suitable for customer-facing staff as well as their managers who need to have a deeper understanding.

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Course Outline

  • Module 1: Introduction to the new credit regime
  • Module 2: Licensing
  • Module 3: Licensee obligations
  • Module 4: Responsible lending
  • Module 5: National Credit Code

FATCA – US Indicia Training Module

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Course Outline

  • What FATCA is
  • The indicators that show a US link on an account
  • The steps required when you identify indicators of a US link on an account

Retail Banking Compliance Suite – USA

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Course Description

This is a series of short courses to train banking staff on what they need to know to comply with some of the most important banking laws

Significant penalties apply if a financial services business fails to comply with these fundamental consumer protection laws. This series of courses have been written by our expert financial services staff to equip banking staff to comply.

These short, single-module courses provide an overview of the relevant laws, and introduce staff to the relevant legal requirements. They include illustrative scenarios and short summative quizzes to allow staff to demonstrate mastery of the subject material.

The courses available are

For more details, click on the course names above.

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For more details, click on the course names above.

Who is this training for?

The course is a suitable introduction for all banking staff, particularly those who are customer-facing.

Scenarios

The training is enlivened by the use of scenarios throughout, that relate the material back to real-world situations that learners may face. The scenarios are supported by formative questions that provide guidance and feedback to learners.

[…]banks can’t afford not to comply. Banks that aren’t on top of the changes being made to the rules and don’t swiftly make business adjustments to comply with those changes, subject themselves to fines, reputational damage and potentially expensive litigation.  There are numerous examples of banks making headlines for the past transgressions and paying the prices as a result.  In 2013 alone, the agency collected $49 billion in penalties.

Forbes The Four Things Every Bank Should Be Doing Now To Protect Consumers August 182014‍

Course Outline

  • Introduction to Fair Credit Reporting Act (FCRA)
  • Fair Lending
  • Introduction to the Office of Foreign Assets Control (OFAC)
  • Introduction to Regulation Z and the Truth in Lending Act (TILA)
  • Introduction to Regulation CC and the Expedited Funds Availability Act
  • Introduction to Regulation E and the Electronic Funds Transfer Act
  • Introduction to Regulation D: Reserve Requirements
  • Introduction to Regulation DD and the Truth in Savings Act

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Introduction to Regulation D: Reserve Requirements

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Course Description

This training is for banking staff on the limitations that apply to withdrawals from various types of account

Bank staff need to understand the way Regulation D limits the number of withdrawals that customers can make from particular types of accounts using “convenient” methods.

This short, one-module course introduces bank staff to the requirements of Regulation D that ensure banks, credit unions and other financial institutions have enough funds available to be able to meet customers’ requests to withdraw money from their accounts. It describes the limitations on withdrawals from certain types of accounts, depending on the withdrawal method, and provides information on the types of accounts that are not subject to these withdrawal limitations. It includes real-life case studies.

The course also briefly introduces the Federal Reserve’s regulation of the amount of cash reserves that financial institutions must hold.

Who is this training for?

The course is a suitable introduction for all customer-facing banking staff.

Scenario

Jasmine likes to keep her money in a savings account where it earns interest. She works from home as a baby-sitter and has regular expenses for food, milk, diapers etc. She has these delivered to her home and likes to pay her suppliers on-line because it’s more convenient. She needs to make one or two payments each week.

Will there be a problem with the frequency of transactions?

Retail Banking Compliance Training

This course is part of the Retail Banking Compliance Suite

The courses available are

For more details, click on the course names above.

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Course Outline

  • Give an overview of the purpose and operation of Regulation D
  • Understand which transactions are limited under Regulation D
  • Describe the penalties and charges under Regulation D