Personal Data Protection for Singapore Financial Services
Course Description
IBF Accredited – Schemes: FTS; Core SFA/FAA CPD for Corporate Banking, Life Insurance, Retail Banking
Failure to properly collect, handle and protect people’s personal information can put businesses at considerable financial and reputational risk. Singapore and European laws impose strict requirements on businesses operating in Singapore, and all staff need to be adequately trained to meet these requirements.
This course covers all the areas of privacy that are likely to be encountered by financial services businesses in Singapore, and it introduces the specific data protection requirements imposed on those businesses by local regulations.
Four modules deal with the provisions of the Singapore Personal Data Protection Act (PDPA), which sets out the rules for collecting, storing, using, handling, correcting and deleting personal data. The PDPA applies to all individuals, businesses and associations that operate in Singapore or handle the personal data of Singaporeans. It covers data protection and breach notification and it has special provisions relating to telemarketing – the Do Not Call Register.
The European Union General Data Protection Regulation (GDPR) contains very strict privacy protection provisions. It applies to Singaporean organisations that deal with EU citizens or with their personal data (for example, if they have a website with any of the EU languages other than English.)
As the EU is Singapore’s third largest trading partner it is crucial that Singaporean businesses understand and comply with its requirements. The lessons in this course provide scenarios and case studies that illustrate the sorts of privacy issues that staff can expect on a daily basis, and bring the business of data protection to life.
Who is this training for?
This training is suitable for all employees and job levels including Sales, Operations, Relationship Management, Customer Services, Legal, Risk, Compliance, and other relevant functions in Financial Services.
Course outline
Module 1: Protecting personal data
Module 2: Protecting personal data (advanced)
Module 3: Do Not Call – your rights and responsibilities
Module 4: Preventing and responding to data breaches
Module 5: GDPR
About the Financial Training Scheme (FTS)
This course is recognised under the Financial Training Scheme (FTS) and is eligible for FTS claims subject to all eligibility criteria being met. Please note that in no way does this represent an endorsement of the quality of the training provider and course. Participants are advised to assess the suitability of the course and its relevance to his/her business activities or job roles.
The FTS is available to eligible entities based on the prevalent funding eligibility, quantum and caps. FTS provides up to 70% course fee subsidy support for direct training costs subject to a cap of S$500 per candidate per course subject to all eligibility criteria being met.
