National Consumer Credit Protection

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Course Description

In 2010, state and territory-based credit laws were moulded into a national approach known as the National Consumer Credit Code. With it, a large range of requirements and obligations were added, leaving many to wonder how their organisation would be affected.

This course explains in plain English what the main requirements are and how to comply with them.

Who is this training for?

The course is aimed at all organisations who engage in credit activities. It is specifically suitable for customer-facing staff as well as their managers who need to have a deeper understanding.

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Course Outline

  • Module 1: Introduction to the new credit regime
  • Module 2: Licensing
  • Module 3: Licensee obligations
  • Module 4: Responsible lending
  • Module 5: National Credit Code